Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
UserlyticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Userlytics (userlytics.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
345 approved reviews, newest moderated first
Great experience.
By Joe H.
Response from Userlytics· Feb 13, 2023
Hi Joe, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Solid software platform and easy to follow instructions for testers. Would recommend if you want to be part of a user testing community.
By Chris B.
Response from Userlytics· Feb 13, 2023
Hi Chris, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
Great customer service and excellent communication.
By Blake
Response from Userlytics· Feb 13, 2023
Hi Blake, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Userlytics is a reliable and transparent company. They are transparent in the communication and payment of their employees. I performed an app test, done in two stages, lasting about 1 hour each and I was paid as agreed.
By Thiago
Response from Userlytics· Dec 22, 2022
Hi Thiago, Thank you for your review! We appreciate your feedback and look forward to your participation in future studies. Best, Userlytics team
Did not find anything problemetic . Everythig was good but would be good if we would have known why even after chossing right option in the game we did not get any point. Anyhow, might be part of the test itself so no complains
By vishal
Response from Userlytics· Dec 22, 2022
Hi Vishal, Thank you for your review, we are happy to hear that everything is going well! We appreciate your feedback and look forward to your participation in future studies. Best, Userlytics team
I've been testing with Userlytics for a couple of years now. They are generally responsive when there are issues. I have had some technical issues with the tests but the service Reps are able to let me know how to correct it in the future and offer payment if it was not an issue on my end. They have a decent dashboard that shows tests taken, missed, approved and rejected, as well as a payment dashboard. It could be improved by showing when payments will be paid out and add in tester ratings and feedback so we can continue to improve. I would recommend Userlytics.
By KelWhit
Response from Userlytics· Dec 22, 2022
Hi Kel, Thank you for your review! We appreciate having you as a tester and your honest feedback. We look forward to your participation in our upcoming studies. Best, Userlytics team
Great Platform to earn money on the side.
By Karanjit S.
Response from Userlytics· Dec 22, 2022
Hi Karanjit, Thank you for your review! We appreciate your feedback and look forward to your participation in future studies. Best, Userlytics team
I always feel incredibly fortunate to be able to take part in these user tests. The team at Userlytics are a cut above the rest and are always approachable and responsive and the instructions crystal clear. Thanks for your continued trust in my services.
By Javi R.
Response from Userlytics· Dec 22, 2022
Hi Javi, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
