Used Engines IncReviews of usedengines.us

Engaged with assurance as car purchased on shipped. Great customer service currently being installed

Getting help from Elena was a very efficient and enjoyable service. She took care of all my car needs.

Elena was helpful and updated me on the whole process

Ms Sarah Wiliams was very thorough with providing information about the service and company. I was grateful for her patience and knowledge. The process was longer than expected but it came together.

I am furious with the situation about my order with Used Engines. If I could give zero stars I would. I originally was given a quote for two different engines, one with 123k miles for $2,200+ tax and another with 79k miles for $4,100+tax. I opted for the motor with 123k miles. The purchasing process was extremely easy and fast, the communication with Erica at first, and then Elena after the purchase was pretty good and fast… up until the motor arrived. Prior to the engine shipping i was told I would receive pictures of the engine to verify it before it shipped. I did ask for a copy of the VIN number from the donor vehicle just for my maintenance records and I was told that it would be too difficult for them to keep track of all the VIN numbers so they couldn’t provide it but I was assured the engine would be throughly tested prior to shipping. The engine arrived in a timely manner and the shipping company did a good job with no damage… however, the engine was NOT the same engine that i was sent a picture of, which was kind of blurry which i found odd and kind of a red flag. Comparing key features on the engine vs the picture, they obviously sent a picture of a motor that was in better exterior condition. On top of that, right on top of the intake manifold it had the mileage written on it… 176,383! I would have expected a motor being sold as 123k miles to be within a couple thousand miles, not over 50k miles over. Furthermore, after doing some initial investigating into the engine, it was obvious that the motor was not tested before being shipped, the coil pack screws had not been removed in quite a while as well as the spark plugs DEFINITELY not being removed in a very extended period. The engine also has the vin number stamped on the side and pulling up the car fax, the engine has even MORE miles on it, over 180,000!! While they were quick to respond and answer any questions I had while trying to take my money and before the engine showed up, now I am getting the run around after a month has gone by since bringing this situation to their attention. At the beginning of December 2025 I started speaking with a Daniel who said he was going to assist with the situation. A week later he said the warranty team has an engine with 132k miles they could ship out by the upcoming weekend. After that he kept saying “maybe today or tomorrow” that it would ship out and he would send me tracking info along with the VIN number of the replacement. Update: Jan 6 2026 and Daniel is now telling me that the warranty team has been reviewing the case and are trying to argue that the vehicle only had 146,000 miles in 2025, even though a simple VIN check proves it has double that. This company is an absolute joke and a scam! Still no resolution with them. Update: Jan 7 2026: was able to call the actual shipper on the BOL and they confirmed the mileage of the engine of at least 187k miles. Not sure where UE “warranty” dept is getting their “info” from.

They where great at communicating your order along with picture and call confirmation delivery was fast and simple

I was very happy with my experiences using used engines. I have been stuck for months trying to figure out what to do with a cat I am paying way to much on for it to not be working. They worked with me to find options that fit me where I am at. I really well and truly loved using this service.

This the worst company to buy an engine you is guaranteed to ride 2?weeks and the poor excuse they give it was running hot my mechanic told them that tab wasn’t running hot but the used it to keep my money sound like a lot illegal Mexican just getting over and out system is letting them rip people off I promise you don’t buy shit from the if you do you just paying to put a piece junk in your car and all you gonna get is their lies now you done lost your money for the engine and the price to put it in plus my my mechanic change out the starter water pump alternator all that for a bullshit ass engine they don’t because they have the USA backing them up