Achilles
Great service
By Achillessantaclara
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to USA Equipment DirectWe sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
USA Equipment Direct (usaequipmentdirect.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
168 approved reviews, newest moderated first
Great service
By Achillessantaclara
Very prompt service. Most other sellers had the item I purchased on back order. USA Equipment Direct had it in stock and ready to go.
By jbroadbent
The online ordering process was easy! However, I made a mistake on the shipping and their customer service representative was helpful in correcting my error. My order arrived promptly and in good order. So, I can only give the company "high" marks!
By Chuck T.
I was looking for an uncommon item. They had it. It shipped immediately and saved my project. My most humble thanks
By JBJORDAN
The grease trap I ordered was perfect. Everything went perfectly and I received it in 3 days. Couldn't be any happier.
By bstephenson
I order a cook top form your company need it really bad but here it is 8 days since I ordered it and I have not even gotten an email with a shipping date or any information. I called yesterday and was told by the gentlemen he would check into it and email me the information. Never heard from anyone. Kelli Spring KFC Shiprock
By kfcshiprock
Fast and honest!!
By jwfelix
On time, good condition and no issues. Thanks
By dwerner