USA Clean Energy Association & Revolution SolarReviews of usacea.org

The August 2023 installation absolutely deserves 5 stars. Even my contractor husband was impressed. Then the ball was dropped like a hot potato! 5 months after install the local power company sent them an email detailing the paperwork they needed to hook up my unit. No response. It was good to see a January 2024 response to a review because we were having a hard time even finding the company online. So....they are still there just not answering ANY of my calls. Even my certified letter was returned. We don't want revenge, only a functioning solar system. You can keep the tax refund that the company was going to file in my name. Please, let us finish what we'all started.

Don't make a mistake and go with this company! Revolution Solar started installing my solar panel system December of 2022 and as of today, March 21, 2024 the system is still not finished and functional. The State of Iowa inspector has denied their electrical installation at least 5 times if not more, and at this time, supposedly all that is required to finish the electrical to pass is to install one new breaker in my fuse panel, that they installed incorrectly. I've been waiting for them to return to finish the breaker installation since January of this year. But now I can't get anyone to answer their phones. I've tried every phone number I have, from customer service to the territory manager, and even one of the electricians. I don't know if they're closed or what? In the meantime I continue to make my monthly payments on the non-functional solar system, those payments began when they started the installation, and of course if I stop paying I'll get taken to court by the finance company, who claim they have no leverage to do anything concerning Revolution Solars installation whatsoever.

As many have experienced with Revolution Solar, the initial process of answering questions and ordering panels was excellent. The initial install also appeared to go well. Until we wanted to turn the panels on and connect with the energy company. Now it has been over 6 months of issues, our panels are not functioning, we are unable to actually speak with anyone from Revolution Solar, the company website took down their online application for new customers and removed their phone number from their main page. If you have been contacted by a sales person and given an offer that sounds too good to be true, it definitely is, do not contract with this company.

I am very disappointed with the whole process. This whole issue started in July of 2023 and I still cannot use my solar panels. I was promised a $1500 bonus. It took until the end of October to even get them installed and still cannot use them. I have been trying to get a hold of someone for over a month and a half and only had two response only when I say I will get a hold of a lawyer. Again this process has been a bad experience.

Salesman was not completely honest about the system, asked him about the cancelation form in the paperwork and he told us that part did not matter but then after checking into it and wanting to cancel we could not because we only had 3 days to do so, we did not get the better bigger panels he sold us on, once it was finally installed months later the company ghosted us and after 3 months had to hire another company to finish the system so it could be turned on and used

We have been trying since Dec 2023 (for over 3 months) to contact our solar panel contractor, Revolution Solar, on every number or email we had on file, and every one we could find on the web with no answer, no call back, and no response. We are trying to contact Revolution Solar concerning the status of the IL Shines rebate of $12,498.76 that they said would be sent to them, then forwarded on to us to apply to our loan with Enium. The loan was made through Revolution Solar/ Genysis CU with us. If I look on the IL Shines "Find My Project" tool, it says it is in Step 7: Contracting Utility Pays Approved Vendors for RECs. In our case, Revolution Solar is the Approved Vendor. We would like to receive this money, as promised by our contractor when installation was completed on April 24, 2023. The loan payments will begin on April 24, 2024, and if we do not receive the IL Shines money by then, our interest rate and payments will increase substantially. Also we will be on the hook for $12,498.76 more than we agreed to pay. If IL Shines has distributed the funds, then who has them now? Revolution Solar?

If I could give them 0 stars I would! They talk all sweet and nice, get you to sign contracts, then BAM all communication is dropped! I’ve had solar on my house since November 2023, still not activated because they won’t finish their work, they won’t return phone calls or emails, NOTHING! They will rip you off buyer beware!!!

We are having extreme difficulty with USA Clean Energy/Revolution. Our project cost approximately $160,000. Our issues are almost identical to those of others mentioned on this site. Communication was wonderful at first. The two installations were completed in 2 days in May 2023. Unfortunately, they did not pass inspection on multiple occasions. It took until Jan 2024 for inspections to be passed. Our system is supposedly connected to ComEd, but we are still paying both ComEd and the loan companies. They reimbursed for several months of loan payments which was great. The problem is that the system still does not seem to be working and USA Clean Energy/Revolution stopped communicating completely at the beginning of January 2024. I've made numerous phone calls and sent at least 7 email messages since January 5,2024 asking for assistance with: 1. Documentation for our tax credit. Apparently we need an IRS Registration number. If we do not get this tax credit our payments and interest rates will rise substantially. The price they quoted us along with the promised tax credit were the primary reasons that we decided to go solar. 2. Assistance understanding why the system has not been working even though it is approved through ComEd. 3. Confirmation that the paperwork for the warranty has been registered. 4. Assistance accessing the app/site to verify useage. 5. Refunds for continued double payments. No one has replied. No one is answering our calls. I fear a class action may be necessary given the many other issues mentioned on this site.