Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
305 reviews
OVHcloud USSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OVHcloud US is a global cloud provider offering a large range of cloud services. Our portfolio includes:Public Cloud & PaaS (GPU, AI Solutions, Kubernetes, Managed Databases, etc.)Private Cloud (Dedicated Servers, VMware, Nutanix, etc.) VPSOVHcloud is an innovator in data center design and management for nearly two decades. We build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider.We offer sustainable and eco-friendly cloud solutions. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system.We are a pure-play infrastructure provider. We will maintain your cloud infrastructure and ensure high availability, performance and connectivity so you can concentrate on building your business.
OVHcloud US (us.ovhcloud.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
305 approved reviews, newest moderated first
I was able to find not one, but two customer service representatives who helped me out of a jam and advised me accordingly. Big thanks to Adel Y and Bob Y! Cheers!
By Seth C.
Response from OVHcloud US· Jun 3, 2024
Thank you for taking the time to share this review Seth. We are glad to have you as a customer. Pascal
Bob Young is my favorite sales guy. He responds so quickly and has pretty good communication skills. I appreciate his help.
By Rock A.
Response from OVHcloud US· Jun 3, 2024
Hello Rock, thanks for letting us know. I am glad that Bob was able to help you. Pascal
I rented a OVH VPS server yesterday, and as soon as I made a ticket to help get things squared away I got a Response within 30 seconds. A Huge Thank you to Mahmudul H Mahmudul helped me get the VPS set up within 10 minutes. Honestly I would recommend anyone to Use this service. VPS Quality is all I care about. Its a fast connect, Quick Internet speeds, and tons of options to configure it to your liking. Would Recommend again.
By Alex G.
Response from OVHcloud US· Jun 3, 2024
Hi Alex, Thank you for taking the time to share your positive feedback about your experience with OVHcloud US. We are delighted to hear that your ticket was responded to within 30 seconds and that Mahmudul was able to help you get your VPS set up so quickly. Thank you for choosing OVHcloud US as your VPS provider and for your recommendation. We look forward to serving you again in the future. Pascal
Kelsey Segerson is the best! i asked for help on 3 twitter accounts (@ovh_support_en, @ovh_support_us, and @ovh_support_fr) and none were able to help me i created support tickets on kimsufi.com and us.ovhcloud.com and none were able to help me as well i contacted live chat and no help there, either. if you’re keeping count, that’s SIX customer support channels i went through and i was basically given the run-around. finally, on my SEVENTH attempt (lucky number seven?), i sent a ticket to the Sales department and thankfully the email landed on Kelsey Segerson’s lap. at first, she wasn’t able to help me either and i had given up. there was no way i was going to waste any more time on this. but two hours and at least 10 back and forth emails later, she emailed me back and said she spoke with her manager and now everything’s been taken care of! please, anything short of a promotion for Kelsey Segerson is an oversight of her exceptional dedication and kindness!
By Jay
Response from OVHcloud US· Jun 3, 2024
Hello Jay, thank you for choosing OVHcloud US as your service provider, and for your kind words about Kelsey. We are delighted to have been able to assist you and look forward to serving you again in the future. Pascal
Bob is THE man! After rough experiences with another provider I came to OVH seeking refuge and found it. Bob found me a server to set up for dedicated game hosting and not only that came in $24 under budget. Definitely big kudos to Bob Young!
By Aaron D.
Response from OVHcloud US· Feb 27, 2024
Hello Aaron, great to hear that OVHcloud US had the right server for you and that Bob found it! Thank you for being a customer of ours. Pascal
The OVH support team is very helpful and knowledgeable. The issues I had before, now those are solved.
By Tutu R.
Response from OVHcloud US· Feb 13, 2024
Hello, excellent news! Thank you for being an OVHcloud US customer! Pascal
Great customer service. Thank you
By Miguel Q.
Response from OVHcloud US· Feb 13, 2024
Thank you for being an OVHcloud US customer! Pascal
Bob y was very helpful and patient with me. my account was locked out and couldn't figure out why. Bob helped me through it all. And now I'm up and running again. THANK YOU BOB Y
By David D.
Response from OVHcloud US· Feb 10, 2024
Hello David, thank you for taking the time to write this review and for sharing your positive feedback about Bob. We appreciate your business! Pascal
