Ordered sample and received wrong ones
Ordered sample and received wrong ones. Contacted customer care.. and no response for over 2 weeks now. Only received automatic email that they are busy
By FNU Sreenath Kanthoty G.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Naturewall makes grand designs easily doable with wall panels that provide more. More intrigue. More depth. More drama. And, above all, more life. From home renovations to commercial projects, our wall panels let you realize your vision effortlessly. We believe the installation process should be simple, so we develop our products to ensure they're quicker and easier to apply than traditional options like paint, wallpaper and tiles. All while adding visual and textural dimensions for striking interiors that appeal to the senses.
Naturewall US (us.naturewall.com) has 36 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
36 approved reviews, newest moderated first
Ordered sample and received wrong ones. Contacted customer care.. and no response for over 2 weeks now. Only received automatic email that they are busy
By FNU Sreenath Kanthoty G.
Took forever, needed info that they didn't take when I purchased, not a good consumer experience. No idea if the product is good, still dont have it after ordering weeks ago.
By Ryan S.
Had multiple errors on my orders, contacted support more than twice and while they say they will respond in a certain time, I never got any answer.
By Jose E.
Great quality products. I am very happy with my Acoustic wall paneling and would order again!
By Skye M.
Response from Naturewall US· Jun 14, 2024
Hi Skye, Thank you so much for leaving the first review on our US specific trustpilot profile, and so glad you loved our products! We take great pride in the craftsmanship of our products and are delighted that you appreciate the quality. Our team is dedicated to providing excellent customer service, and we're glad to know you had a positive experience with us from purchase to delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any other feedback or need assistance, please don't hesitate to reach out. Best regards, Naturewall