Insoles to help with flat feet
The process was very straightforward and easy. The insoles arrived on-time and well packaged. Overall, a great experience and my lower back pain is gone.
By Andrew C.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here are Bilt Labs ( Formerly URthotics.com) we provide premium custom orthotic insoles for individuals, doctors, chiropractors and other specialist nationwide. As a small business located here in the US with over 25 years of custom orthotic experience, we understand the importance of excellent customer service and quality orthotics. Whether you have Plantar Fasciitis, Flat Feet, High Arches or other foot pain, our team is well versed in creating insoles to help improve your foot health. Our orthotics are all medical grade and each pair is overseen by our double board certified Podiatrist and made from the molds of your feet for your specific needs.For any questions feel free to visit:www.biltlabs.com or @ 888-506-7846
Bilt Labs | Custom Orthotic Insoles (urthotics.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
532 approved reviews, newest moderated first
The process was very straightforward and easy. The insoles arrived on-time and well packaged. Overall, a great experience and my lower back pain is gone.
By Andrew C.
Overall great customer service and a positive experience with the shipping process. Absolutely will go back again.
By Mahavir
Manufactured and shipped my orthotics sooner than promised. Product is wonderful! They were also very quick when I requested a copy of the receipt.
By Jeff
The orthotics fit great and are reasonably priced
By John D.
Excellent customer service. Easy to follow instructions and postage/return to get 3D molds going. Great quality of inserts. Durable and well made. Reorder incentive pricing and overall A+ experience
By Rachelle B.
This company offers excellent customer service and turnaround time. They will work with you to fit the arches to your needs. If by chance their product does not work out for you their return policy is set to very high standard. I was very pleased with company.
By Jeanne
My orthotics are superb! They fit well and help me walk well each day
By Christopher B.
I use the insoles for Pickleball. Over the past 5 years I have tried many shoe/insole/insert combinations to make my feet happy and could not get anything to work well. My Achilles tendon pain was pretty bad at times. With the custom orthotics from Bilt my feet have never been happier. No more Achilles pain!
By Jeffrey D T.