UrsmartReviews of ursmart.shop

Would give this less than 1 star is possible. I ordered a tablet case that said it was leather and leather interior. Well, what I received was at best contact paper on cardboard that was bent. There wasn't a thing leather on it. Would have even been ok if it had been vegan leather or something substantial but I wouldn't put my tablet in it. GARBAGE. When contacted was told I could return to China and after a period of time my refund would be given. I don't think it was worth returning so I just ate that $$$$. Wouldn't order anything from them ever. Worst service and inventory you could imagine. Cheap!

I have seen a video of the infrared phone holder and i went ahead and ordered 2. I received them in the mail 2 weeks later and it wasnt what i ordered. they want to offer me some discount that was to expire and then a 2nd offer only to have to pay additional money for someone elses mistake. i requested my money back and now im not getting any responses now. the item came in the mail broken and completely different. It was so cheaply made that i wouldnt dare put my expensive phone in this anyway. dont trust these chinese crooks. f&*k them

honest experience......its becoming quite a game now.....honestly, save your money. You will not receive the item you ordered or paid for and then they will keep emailing random statements.....think im upto about 100 emails now and keep put reviews on their website, which get deleted after a while, but they can soon be put back on :-)

Achtung. Ich kann nur warnen bei diesem Shop zu bestellen. Hier bekommt man statt dem bestellten Artikel einen minderwertigen im Wert von wenigen Dollar von xz-blue dot com zu gesand. XZ steht hinter dieser Grabbing Page.Der Rückversand wird akzeptiert aber dieser kostet aus Deutschland nach CN über 20EUR! Dies ist legales Geldeinsammeln bei dem der Kunde aufgibt bzw. aufgeben muss. Weil wirtschaftlich unsinnig bei diesen unverschuldeten Retourenkosten. Hoffe mit meiner Erfahrung anderen geholfen zu haben.

They are a bunch of thieves take your money and send the wrong item and then want to give you a 25% refund and tell you, you can give the item to someone as a gift. I would not give this crap to not even my worse enemy. Then they want to go up to giving you a 50% refund and they say it is too expensive for them to send you a return shipping label well it is not my fault that you sent the wrong item. Then when I try to return the item to get some money back I get a bogus return address. The items arrived in an envelope and the boxes the items arrived in were crushed. I know if I return the item they will say that they were returned damaged and only want to give me part of my money back. Scammers this company should rot in hell.

Delivery of a wrong product and they suggest an small discount as resolution

SCREW these Chinese scammers! False advertising at its finest. I waited almost a month for something completely different from what I ordered. And now they want me to pay to return the product and get a return! I hope you get bird flu you piece of crap punks!!!! I hope you get eaten by a pack of wild dogs! Oh the irony!!!

Received broken and wrong item. Completely different what I ordered, made from very very chap plastic. Don't waste your time and money.