Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
116 reviews
UrbanheerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Urbanheer began as a little gem in Kirkland, by the beautiful marina of Lake Washington. Encouraged by our customers and community, we are now expanding our experience across the United States.We are a U.S.-based growing company, creating opportunities here at home while bringing together distinctive fashion, quality products, and thoughtful service.We are also a learning organization. Your feedback, trust, and words of encouragement are a key part of our growth. Every review, suggestion, and kind message is a gift that helps us improve.We look forward to serving you with exceptional products, responsive service, and an experience that keeps getting better.
Urbanheer (urbanheer.com) has 116 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
116 approved reviews, newest moderated first
Jacket was such a unique design! Process of shipping was quick & easy.
By RachelBlackhurst
Response from Urbanheer· May 22, 2026
Thank you so much. We’re glad you loved the jacket and had a smooth shipping experience 🤍
im a shapely women and like secured quality garments and my purchase was just that. I will definitely be purchasing again! Thanks!+
By GwendolynProut
Response from Urbanheer· May 22, 2026
Thank you so much! We’re so glad the fit and quality felt right for you. Can’t wait to have you back again 🤍
First time ordering from this retailer. I ordered the wrong size and sent an email shortly thereafter asking if they could switch sizes and they were able to do that without any trouble whatsoever. I always appreciate quality products and great customer service from someone I do business with. I will be a return customer.
By Phyllis St M.
Response from Urbanheer· May 22, 2026
Thank you so much for your kind words. We’re glad we could help with the size change and that you enjoyed both the quality and service. Truly appreciate your support and look forward to having you back again 🤍
Urbanheer provided great service! Love my recent purchase! Would definitely recommend this company and plan to purchase from them again. Great quality!
By Johna L.
Response from Urbanheer· May 22, 2026
Thank you so much for your support! We’re so glad you loved your purchase and had a great experience with us. Can’t wait to have you shop with Urbanheer again 🤍
Had a minor set back, but the representatives were fast in fixing the issue. Thank you guys
By Anthony G.
Response from Urbanheer· May 1, 2026
Thank you for your recommendation — we’re glad we could turn it around quickly.
Wonderful shopping experience. Outstanding clothing at a great price with fast shipping. Customer service is a 5 plus. Not only will I shop again soon with them, I’ll encourage my friends. A truly gem find.
By Joel F. R.
Response from Urbanheer· Apr 28, 2026
Thank you so much for your kind words—we’re truly glad you had a great experience. It means a lot to hear you loved the quality, value, and service. We look forward to styling you again soon, and we appreciate you sharing us with your friends.
I love Urbanheer’s style - it’s simple, fun, and elegant all at the same time. Their customer service is superb and you can really tell they care about their customers!!
By Miranda F.
Response from Urbanheer· Apr 28, 2026
Thank you—this means everything to us. Simple. Fun. Elegant. Exactly as intended. We’re glad you felt the care—we look forward to having you back.
Had a very specific jacket I was looking for. Found exactly what I was looking for and it exceeded my expectations. Beautifully made, so excited to wear as a transitional piece for spring.
By CrystalGrody
Response from Urbanheer· Apr 3, 2026
Thank you for your kind words. We’re pleased the piece met your expectations—and went beyond. Your appreciation for craftsmanship and design means a great deal. Our customers are our true inspiration—guiding us to keep bringing the best, with precision and purpose. We look forward to serving you and your loved ones again.
