great communication, fast shipping
They were easy to communicate, and fast to ship (very reasonable shipping too)
By de
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
They were easy to communicate, and fast to ship (very reasonable shipping too)
By de
Got exactly what i ordered in a short amount of time. My 2nd time ordering from them as i wanted more parts of my bike to be anti-theft proof. The Pitlocks are made of excellent materials that will last for many years
By Jonathan C.
Fast shipping, items packed well - I appreciate how the components arrive in the order you're supposed to install it.
By Chris
Super fast shipping always and just what I ordered. Will always order my Pitlock supplies from Urban Bike Tech!
By The N.
My order entry and product fulfillment process was smooth and straightforward. My order shipped promptly and I was notified the day it was delivered.
By Jeffrey
Detailed descriptions and fast shipping. For slow kids like me, it would help to have as picture of what the PIT lock code looks like (ie, not the UPC).
By Benjamin S.
I am flabbergasted at how responsive these guys are! They respond faster to emails than my fiancé responds to texts haha. Absolute killer support, could not be happier to have ‘em as our Pitlock dealer in the US!
By Alex
Fast delivery
By István K.