I made a mistake in my original order…
I made a mistake in my original order -- I gave the wrong Pitlock code. Urban Bike Tech was very accommodating in letting me correct my error.
By Gary Y.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
I made a mistake in my original order -- I gave the wrong Pitlock code. Urban Bike Tech was very accommodating in letting me correct my error.
By Gary Y.
Fast shipping from USA to Canada, exact the good item for my bike Thank Laval Tremblay
By customer
one part was missing. The staff corrected that problem in just a few days! It was easy and reasonable to have my pitlock keys duplicated.
By Aaron
Fast Shipping and Delivery!
By Aaron W.
They had the single locking skewer I needed in the right length, great price
By Courtney
They went above and beyond the call of duty to get me my product. The product itself was perfect for my need.
By Stuart B.
Very Fast Service. Thanks!
By Michael
Shipping was pretty fast. This store’s YouTube channel had some helpful tutorials. There was no top cap tutorial, but that was pretty easy to do on my own anyway.
By Anonymous