Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
261 reviews
Urban Bike TechSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
When I contacted UBT with a couple of questions, Jason was very quick to respond to me and answered all my questions. UBT I also sent out the parts very quickly. I had nothing but a positive experience in dealing with them.
By Davis R.
Fastest delivery and notification of anything I have ever ordered online. Thanks Bike Tech!
By Patrick R.
The Pitlock products purchased are the best. Even better was the superior customer service provided by Urban Bike Tech's Jason.
By William C.
Just installed the full pit lock set.. love it! Jason is on the ball, quick response on the seat post lock, PayPal checkout, package shipped via 🚀 Couldn’t ask for more from a Company. I’ll be back for a matching set for my GF’s Trek. Thanks Again Andy
By Andy P.
Jason got back to me right away and was so helpful and friendly. Thank you!
By Ellie P.
Fast shipping, fair prices. Wish I ordered another item though so it could have been included in the original shipping cost, as shipping is kind of costly -- but very fast!
By Matthew B.
GREAT PRODUCT DELIVERED QUICKLY
By customer
Very honest and helpful operation. Responsive to emails and calls. Willing to customize complex orders....pays attention to details...and actually checks work and gets it right the FIRST time. Love the new Pitlock products and prices here are highly competitive. I’m impressed and will be coming back.
By Bob V.
