4th Purchase...same great customer service
4th purchase. Jason still answers my questions timely, and has provided great customer service through all four purchases. Awesome company!!
By Gulliver V.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
4th purchase. Jason still answers my questions timely, and has provided great customer service through all four purchases. Awesome company!!
By Gulliver V.
Solid lock, super fast shipping even with having to make a match to my other set.
By customer
Quick service. I’ll consider ordering from them again.
By Clayton
Great product and customer service.
By Amr Y.
Genuinely had a wonderful experience shopping through Urban Bike Tech. Jason emailed before shipping my order to verify everything was correct. My items arrived undamaged and are exactly what I needed. Thanks Urban Bike Tech!
By Tom R.
Excelent costumer Service, Fast Delivery
By PEPES S.
Amazing personal customer service. My bike is safe and operational once again!
By Ned L.
Your go-to source for Pitlock.
By Slim P.