UBT is Great
I got speedy and helpful responses to my questions and instant service! I am very impressed with Urban Bike Tech!
By David H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
I got speedy and helpful responses to my questions and instant service! I am very impressed with Urban Bike Tech!
By David H.
Shipped and arrived quickly!
By Lisa
Will buy again
By Martin
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.
By Eric
Excellent service!
By John B.
Urban Bike Tech had the coded Pits in stock. No long wait to order them from Germany.
By Marcus H.
Haven't received the packages yet but the customer service here goes above and beyond!
By John L.
USPS was a problem for a minute but Urban Bike Tech made it right. Went away from the transaction feeling very good. All one can ask. I will do biz with them again.
By Robert S.