Excellent Service
Excellent Service, Fast delivery
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Excellent Service, Fast delivery
By customer
Great responsive communication and lightning quick shipping. Thanks!
By customer
The response from Urban Bike Tech staffer Jason was fast and spot on with the details I needed
By Jim S.
Had Pitlock on my Cannondale for 10 years, ordered originally from Urban Bike Tech and I’m still getting maintenance/replacement parts from them. Top shelf service to this day.
By Rex C.
Really stand out customer service. Jason made sure we got our order together, even though it had to come in a couple of places and a couple of locations, given how much we move around. Thanks so much Jason!
By cory
There was initially a mistake with my order but when I notified urban bike tech they went above and beyond to fix it for me as quickly as possible :)
By customer
No complaints. Product came quickly and as described. Will purchase with Urban Bike Tech again.
By customer
Fast shipping and no problems.
By Chris