Good service.
Good service.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Good service.
By customer
Prompt shipping of the correct item for a reasonable price. Thanks!
By customer
Super easy to order and lightning-fast delivery. Love it!
By David
Website easy to navigate. Fast shipment. Received item as expected.
By customer
I've been a Pitlock user since 2014 and got my set for Urban Bike Tech. I initially had a hard time locating my keycode to from my previous purchase. Jason was very patient, and with some searching and inquiries (he was very quick to respond as well!), he found my keycode assigned to me for the past 7 years! How cool was that! This is my 2nd purchase from Urban Bike Tech, and I just completed my 3rd. Awesome service! Thanks again! Til Next time!
By rjpa
Fast delivery. Thank you.
By customer
There is hardly anywhere left to buy PITLOCK in the states. Not only is Urban Bike Tech the only game around, but they carry the full lineup of, what I consider to be, an essential component to my bicycles. Their service was prompt and thorough. I bought a set for one of my bikes from my local bike shop and by the time I wanted to go back and outfit my other bikes my LBS stopped carrying PITLOCK products. Urban Bike Tech finished outfitting the rest of my bikes with the missing bits I needed to complete the job.
By Andrew
Super fast shipping, careful explanation of measurements.
By customer