DAISY did a great job answering my…
DAISY did a great job answering my questions!
By M H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,671 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
3,671 approved reviews, newest moderated first
DAISY did a great job answering my questions!
By M H.
I'm so happy I learned about your company. suffering from neuropathy from my cancer treatments, you were highly recommended. The team, so professional and helpful. Ryan and Steph were very patient with me, I needed to purchase tennis shoes with an arch and they patiently waited till I reached back to them. I'm so grateful and I can't wait to receive the inserts. Thank you all so much!!
By Phyllis C.
Marry was great helped with everything I needed to know
By Craig S.
Daisy was very helpful! She answered my questions quickly and thoroughly. Thanks
By Bill W.
Ryan was very helpful, answered all of my questions and adjusted my order to better serve my needs, an extraordinarily helpful customer service encounter.
By NMG
Ryan was very helpful thank you!
By Alessandra D.
Ryan was helpful to respond to my questions regarding my recent order. I am looking forward to the process of having orthotics made.
By Doug
Ryan was helpful and answered my questions and confirmed that my order was under way.
By James