Helpful
The representative was extremely professional, polite and knowledgeable, I was given exactly the help I needed.
By Tom E.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
The representative was extremely professional, polite and knowledgeable, I was given exactly the help I needed.
By Tom E.
Excelente atendimento!
By Jay D.
nice, thank you
By JOJO
very good and professional help and service
By Zbigniew
The chat operator I talked with, understood exactly my problem, even if my IT English is not perfect. I am happy for the answers, made me understand how the file recovery works.
By Geo M.
Quick Response & Assistance
By Theodore S.
Your service is always satisfactory I bought EaseUS Data Recovery Wizard a few years ago. I changed to a new computer but I lost my License Code and Reference Number (Order ID). It only took me 3 minutes to get the license code through online service
By SEAN L.
I had lost everything. Thousands of files! Vasilii recovered them all and was so professional, so courteous. And so fast! I can't recommend this company strongly enough!
By Ray