Great product
Great product, and customer service is fantastic and easy to use.
By Mr Robin W.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
Great product, and customer service is fantastic and easy to use.
By Mr Robin W.
The customer support is incredibly fast and helpful. They solved my issue in no time. Highly recommended!
By JHK
Excellent support. No confusion or ambiguity. Knowledgeable, patient and courteous support person. Provided clear instructions and quick resolution.
By Mathew
I had really great support experience, support engineer was very supportive and understood the concern immediately. Really thank you EaseUS team.
By Raj
Hi, I was looked after by Jesse with much respect for my experience and preferences which did not make for an easy path but we got there quite timely, very appreciative
By Greg F.
Excellent fast support that fixed my problem without fuss.
By Jay C.
Issue with my licence got on chat and they had it fixed in 30 seconds. Awesome service.
By Rich M.
I have been a fairly loyal customer of EASEUS Software for many years now. EaseUS has always provided great customer service. Today was no exception. Freddy understood my issue and effectively was able to resolve my issue. Resetting my activation so I could continue using the software which I greatly depend on. Thanks EASEUS And Freddy.
By Perry D.