Very experienced Engineer
The engineer was very experienced and efficient. Very happy with how he dealt with my issue.
By Robert S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Powerful, straightforward recovery for deleted or missing files. Restores documents, photos, videos, and more from hard drives, SSDs, USB drives, and memory cards.
EaseUS (update.easeus.com) has 748 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
748 approved reviews, newest moderated first
The engineer was very experienced and efficient. Very happy with how he dealt with my issue.
By Robert S.
It was an amazing experience scanning my lost data. it was the fastest and most convenient software to scan it . and the help support is very helpful
By Nada M.
No long waiting! It seems like there was a real person on the other end and my problem was solved quickly and efficiently in just a minute or two. This company is a standout when compared to other companies attempt at 'Help'
By John C.
I had lost my purchase ID and only had my licence code, but a quick online chat with Freddy and everything was sorted quickly, reset my code so I could use my software on my new pc.
By Chris P.
The rep was great and took care of me fast
By Rich
Alex was very accommodating and helpful during our chat session. I am very grateful!!
By GulfviewChiro.com
My licence (which I have got through a freeway website years back) was linked to a previous installation, and it needed to be released. I have contacted their customer service via live chat on a late Saturday afternoon, I was the second on the cue, waited less than a minute to be connected to an agent, a human one. I have sent my message with my request, they answered to try again, and it worked. Shameless service, thank you!
By garesti
Alex immediately found the problem and the issues is fixed. TeamViewer was very helpful.
By John P.