User friendly website
User friendly website, quick and polite customer service.
By Victoria B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unvault helps you find out what your jewelry is worth and sell gold, diamonds, and platinum online for a fair, transparent price. Upload photos and get a free jewelry appraisal in under a minute, with no obligation to sell.We buy gold jewelry (10K to 24K), diamond rings, engagement rings, designer jewelry, and even broken, vintage, or scrap gold. Sellers keep 80–90% of their jewelry’s value, with transparent fees and no lowball offers.Every sale includes free insured shipping, appraisal on camera, and a secure, insured payout. You can also track your jewelry’s value over time.More than 100,000 users and 250,000+ valuations so far. Featured in Bloomberg and The Observer.
Unvault (unvault.co) has 262 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
262 approved reviews, newest moderated first
User friendly website, quick and polite customer service.
By Victoria B.
Total honest communication on my family jewelry. The entire process was handled professionally. I recommend. I will be back again.
By GMR
I was a little cautious when I first decided to try Unvault but I quickly learned that they are reliable and honest! So easy to deal with and you can trust that you wil get a fair assessment. I have even had two times when the assessment was more than the original evaluation!
By tobe N.
Friendly website, great communication back. They are working on stripe for ACH payments. I asked for check as payment and came on time.
By Victoria B.
I decided to unload some pieces that I haven’t worn in over a decade. The process was super easy and fast. The level of communication was great. And the offer was fair. I would definitely use Unvault in the future!
By Susan
I highly recommend Unvault! Easy to work with, great communication.
By Rebecca P.
Would highly recommend and I’ll definitely be a repeat customer and my mom as well… I’ve been looking to sell some of my jewelry for quite sometime and after doing my research I found unvault to pretty the only honest trustworthy company to handle my jewelry.. from a quick quote, to having my own personal guide who had FedEx pick up my items because there’s not one near me to having my cash quickly deposited… I can’t say nothing negative about unvault.. everything went perfect!!!
By Erin
I have worked with Unvault on three occasions and they have always been very professional and transparent with their processes. The AI valuations are fair and they remit payment quickly. I am especially impressed with their level of communication and always keeping the customer in the loop. I would highly recommend using this service.
By suzanne H.