Made it right
Unvault made it right with me and I'm satisfied with the outcome.
By Yolanda S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unvault helps you find out what your jewelry is worth and sell gold, diamonds, and platinum online for a fair, transparent price. Upload photos and get a free jewelry appraisal in under a minute, with no obligation to sell.We buy gold jewelry (10K to 24K), diamond rings, engagement rings, designer jewelry, and even broken, vintage, or scrap gold. Sellers keep 80–90% of their jewelry’s value, with transparent fees and no lowball offers.Every sale includes free insured shipping, appraisal on camera, and a secure, insured payout. You can also track your jewelry’s value over time.More than 100,000 users and 250,000+ valuations so far. Featured in Bloomberg and The Observer.
Unvault (unvault.co) has 262 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Unvault made it right with me and I'm satisfied with the outcome.
By Yolanda S.
Fast, honest, responsive. Only reason I didn’t give 5 stars is they took max fee…not sure I understand if there are tiers. They say their share is a range - of course mine was max amount. Maybe they can explain that there ARE tiers….or something.
By Mary S.
Overall, I had a pretty good experience selling my jewelry to Unvault. I do think the 20% fee is a bit high though, I was hoping for 10-15% at the most. I agreed and accepted my offer, and other than the fee, I felt I got a good deal! Thank you Unvault!
By Julie Preimesberger J.
Friendly website, great communication back. They are working on stripe for ACH payments. I asked for check as payment and came on time.
By Victoria B.