I had an excellent experience with Unvault!
I had an excellent experience with Unvault. The process was fair, prompt, honest and professional. I highly recommend Unvault!
By Heidi G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unvault helps you find out what your jewelry is worth and sell gold, diamonds, and platinum online for a fair, transparent price. Upload photos and get a free jewelry appraisal in under a minute, with no obligation to sell.We buy gold jewelry (10K to 24K), diamond rings, engagement rings, designer jewelry, and even broken, vintage, or scrap gold. Sellers keep 80–90% of their jewelry’s value, with transparent fees and no lowball offers.Every sale includes free insured shipping, appraisal on camera, and a secure, insured payout. You can also track your jewelry’s value over time.More than 100,000 users and 250,000+ valuations so far. Featured in Bloomberg and The Observer.
Unvault (unvault.co) has 262 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
262 approved reviews, newest moderated first
I had an excellent experience with Unvault. The process was fair, prompt, honest and professional. I highly recommend Unvault!
By Heidi G.
I had a great experience with Unvault from beginning to end. I can't believe how fast and efficient their service was and the customer service I received was excellent. They kept me informed every step of the way and when it came time to sell the process was easy and the offer was very fair. I highly recommend Unvault and will use their services again for sure
By Anne C.
They were very thorough and easy to communicate with!
By Jennifer C.
I submitted images for an online evaluation on day one, shipped with a pre-paid label on day two, on day four Unvault had my jewelry evaluated & made an offer. On day 5 I had money deposited in my account. It was fast & fair. I just sent 3 more pieces!
By RLGibson
Easy hassle free. Upfront and simple to do! Recommend
By Amy
Good customer service the whole process was fast
By Dominique
Easy-to-use very simple and easy to follow. Everything happened quick and everyone was extremely helpful. The videos were great and the customer service was amazing. Would definitely use them again. They made the experience pleasant and fast.
By Natalie
The process was smooth hoping to do more business with them
By Lori R.