Almost perfect
Everything works fine for the first two weeks and then suddenly I had no connection. I wrote one email and the next day was working fine
By Dianne W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
321 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It starts with our name: Unreal—Unreal savings, Unreal coverage, and Unreal freedom from everything you hate about Big Wireless.Big Wireless is still up to the same old tricks: luring you in with introductory offers, confusing you with sneaky fees, and locking you in for years.Unreal Mobile is for the new, the now, the unapologetically you. The free thinkers who are tired of getting too little and paying too much. Do you want to hand over your hard-earned dollars to a mobile phone company? Didn’t think so. Unreal Mobile customers save $600 or more each year on their cell phone plans.With straightforward plans, simple contracts, and reliable coverage, Unreal Mobile doesn’t just flip the script on traditional wireless. It lights it on fire. As one of our customers said, “you’re so on point it’s unreal.” Yeah. That’s kind of our thing.Here’s the Deal:● Unreal Savings: Save big on upgrades, no contract necessary.● Unreal Coverage: Get nationwide talk, text, and premium 5G data starting at just$15/month.●Unreal Freedom: Easily switch online in minutes.Our Chief Brand Officer, Iggy Azalea, puts it best:"Unreal Mobile isn’t just a phone plan—it’s a movement. No contracts, no junk fees, no BS. This is for unreal creatures like you."So why wait another day? Ditch Big Wireless and join the movement. Unreal puts you first. Pickyour plan now at www.UnrealMobile.com. Unreal Mobile. For Unreal Creatures.
UNREAL Mobile (unrealmobile.com) has 321 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
321 approved reviews, newest moderated first
Everything works fine for the first two weeks and then suddenly I had no connection. I wrote one email and the next day was working fine
By Dianne W.
Great service in Montana
By mike M.
Customer service is very helpful; but should clearly alert that port-in is only allowed at activation.
By Feng Y.
Ordering and activation process went ok. Had to call customer service to complete activation but it was handled. Speeds are mot the fastest but so far no real issues. Using on an OnePlus phone.
By Brett @ H.
the service is good.
By Diane Grace P.
Chat was very helpful in porting process
By blinski
Great mobile service and technical support.
By Edward H.
If it were possible, I would give this company and their representatives a negative zero. If you have a hour or better (per department) to spend with tech support, customer service and billing- then by all means, this company may very well be what you're looking for. Signed up for the $15.00- service they switched me to 30.00 without consent. But, here is the funny thing... THE SERVICE NEVER WORKED! Tech support wanted me to troubleshoot my own network issues?!?! I thought that's why they were there. When I finally cancelled, they never cancelled the service. I had to fight them for a refund over an extended period of time. BUYER BEWARE! Rude and without question- deceptive practices.
By Unhappy C.