this company the services really badly…
this company the services really badly i was signature the over years ago contract for $14,000 .00 to replace 10 windows. And they try to give me the wrong windows. and they take my money $2500.00 deposit I called many times, and they never respond my call. please do not trust this bad company, they promise client's good material and then give them bad material, they just took my money and never did the job.
By felipe G.
Response from Universal Windows Direct· Aug 31, 2023
Felipe, we are truly sorry to hear these details of your experience with us. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We have shared your feedback with our Customer Experience Department and someone from the team will be contacting you shortly to discuss your concerns in more detail. If you have additional questions, you can also contact them at [email protected] with your account information for assistance!