Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
UNITS® Moving and Portable StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
UNITS Moving & Portable Storage of Dallas-Ft Worth 1080 S. Kimball Ave. Suite 120 Southlake, TX 76092 They are always kind over the phone. They always call when they are on the way to deliver and are very prompt. Love working with them and we will be using them again soon.
By Deborah
As a moving company that operates with on time schedules there is no better portable storage company than UNITS. We utilize them exclusively over all the other brands because they understand the value of customer service.
By Stephen B.
Great service, fast delivery.
By Josh L.
Great experience. Needed a bit longer than expected, but pay was automatic. They showed up on time to deliver, pick-up and move for me
By Kevin D.
Great company,great business. The staff over phone were just great, thr driver that delivered the unit was very nice and knowledgeable. ( both delivering and pick-up.
By Angel
Very responsive. Best price. On time . helpful people. Very satisfied.
By SUE C.
Outstanding customer service….No call centers, just old fashioned customer service. Prompt delivery and pick up……
By W M.
A locally owned company with a friendly staff. The driver was able to park the Unit in a spot that others would not have been able to do. The robotic mule they use is truly state of the art. The Units also have a clean and modern appearance that makes them visually appealing and the swing open doors allow for a few extra feet of room. I highly recommend this company for your portable storage needs and willingness to go the extra mile to get it to you in a timely manner.
By Carson B.
