Rich and Mike Are Amazing!
Rich and Mike were great! Every step of the process was communicated and timely. Will use them again 😀
By Amanda C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
Rich and Mike were great! Every step of the process was communicated and timely. Will use them again 😀
By Amanda C.
I worked with UNITS at a recent large (3000+ attendee) 2-day event on Grand Cayman. From the very beginning their communication was excellent and they made it clear they were there to help me (particular thanks to Allan). They collected large overseas orders direct from customs, stored them on their site (in one of our three UNITS) until delivery was possible to our event site. We had a second UNIT delivered to our warehouse for us to load, and then to our event site, and a third UNIT on site for additional supplies. Highly recommend the service and the staff. Thank you!
By Serena E.
They are awesome. Great customer service and always right there when they say. Highly recommend.
By jmac
Tim was very helpful getting the unit to my location. I was a little concerned because my driveway is sloped. He had me sent a picture and assured me that it would work. They brought the unit up the driveway by remote and it worked perfectly. Chris came right away when called and took the unit away. I was very pleased with all aspects of this experience.
By Ann M.
UNITS is an absolutely fantastic company. I would 100% recommend them without hesitation!!! My husband and I made a long-distance move from Texas to Minnesota. We filled a container from UNITS, had it shipped to MN, and then drove from TX by ourselves. We stayed in temporary housing for a little over six months, and UNITS stored our things until we found a house to buy and move in. All throughout the process, they kept in touch with us several times -- not only to set up the move, but they also checked in periodically over the months during the storage period just for an update. Everyone was super-courteous and friendly, and always willing to help, no matter which location or which person I talked to. Container pickup and delivery is really fun to watch, too -- the container comes on a flatbed with a forklift that is remote-controlled by a single operator! Pretty amazing. They leave the container for you to load, come back when you're done, and the same when you receive it for unloading. We moved to a city that didn't have a UNITS facility, but they stored it in their Minneapolis facility and then drove it to our city once we needed it. They gave us a set amount of time to get it unloaded so that the driver wouldn't have to go back and forth (two hour drive each way). It was no problem and it all went really smoothly. Again I would 100% recommend UNITS to anyone making a long-distance move and/or needing storage. Top-notch customer service and quality work!!
By rothko H.
UNITS is an amazing company. Their staff is fantastic, they communicate constantly throughout the process and follow up on everything. We moved from Massachusetts to Louisiana and everything arrived in perfect condition, and it arrived earlier than projected. I was impressed with the professionalism and dedication of their employees and highly recommend UNITS for a move. I will be using them again.
By Melissa
Great Service & Fast!! Love working with this company. They make it so seamless.
By UT P.
I loved the fact they could deliver it and put it in a place out of the way. Other companies needed a bigger space to deliver and place. I only had about a 10’ clearance between the house and fence but there deliver system is awesome.
By Brooke B.