Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
UNITS® Moving and Portable StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Move. Store. More. with UNITS Moving & Portable StorageThe introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs. Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building. UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
UNITS® Moving and Portable Storage (unitsstorage.com) has 396 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
396 approved reviews, newest moderated first
Working with Units of Utah has been wonderful, all the way from Celeste and Sadie in the office, to Steve who delivered and picked up the Unit. They are all very friendly and helpful to ensure an easier packing and moving process. Steve was easy to work with and he made sure the unit was placed exactly where we needed it. We will definitely use Units for our future move. Thank you Celeste, Sadie and Steve!! You are wonderful!
By Heidi C.
Awesome, arrival & pick up! Tyce was so professional & pleasant. Clean cut, knew exactly what he was doing! A great overall experience! Thank you!!! I will spread the Great experience!👍❤️😀
By DeEtte K.
Absolutely thrilled with the service Troy and Sara along with their drivers provided for my family. They went above and beyond and exceeded our expectations every step of the way. Could not recommend a company more!
By Brian
The ONLY pod company I will ever work with! They service areas that no other company will. The employees are amazing! Kind, helpful, and patient!!! They made my move so much easier and affordable. The quality of the pods and equipment is excellent and my items were taken care of. Literally nothing even shifted and my mirrors and glass were in perfect condition. They are a blessing.
By Nora H.
I had a wonderful experience with the UNITS team. They were very helpful, affordable, flexible on my delivery/pickup schedule, easy to communicate with. Will definitely use again!
By Chanel B.
Communication was easy, service was friendly and efficient, prices are affordable. I definitely recommend UNITS and would use them again.
By Jessica J.
Same thing happened to me that did to other reviewer, Joey. I called a month ago and set up delivery of my filled Unit to my new address for Friday August 30th. I get a bill today, 8/29 for another month's storage?? The bill period is the 29th of each month to the 29th of next. WHY?? End of the month is Saturday? I call and ask, why am I being charged a full month? It's still August? I'm told they do NOT PRORATE. Any day over the 29th, you get smacked for full rate. They tell me it's in the contract. Really? do YOU read all the fine print in every contract Miss Customer Rep? HOW ABOUT TELL YOUR CUSTOMER'S THAT LITTLE PIECE OF IMPORTANT INFORMATION WHEN WE CALL AND INQUIRE. I COULD HAVE MADE EARLIER ARRANGEMENTS and saved $230 damn dollars. They tell me too, that since the UNIT can't be picked up until Wednesday 9/4, due to holiday and Tuesday is booked, that's another reason I have to be charged full month. Absolutle BS and BIG SCAM considering the other storage facility I used was kind and said, no problem, just as long as you're out by the first. UNITS BLOWS. GO TO PODS OR ANYWHERE ELSE
By Juillet
The Unit Co was such a doable company. They worked with us,were very flexible and Jeff made sure things ran smooth ineverything we did. The units were exceptionally clean and tight! Great storage at the house and at the site! Thank you
By cathy G.
