Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
383 reviews
United States Auto Shipping IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
United States Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, United States Auto Shipping Inc leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
United States Auto Shipping Inc (unitedstatesautoshipping.com) has 383 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
383 approved reviews, newest moderated first
Had a great experience with the shipping company second time using them, third vehicle transported with no issues. This time I scheduled them at the last minute 2:30pm from North Carolina, still gave me a great price and got my vehicle by 4 AM, Lakeland Florida. My car is in perfect condition. This type of service is hard to find without getting scammed or your property being damaged. They are my go to.
By Lucy D.
My agent, Shaun, was on top of his game. He followed up with dispatcher and driver to ensure prompt delivery. He delivered on his promise.
By Sixtus I.
They took money$207.00 out of my account no information just codes no phone reference. I left messages I talked to several people and still no return call. I am tired. I am old living kn my retirement. Why would you rake money from a old lady. K Duenez 6194181199
By Kimberly D.
Response from United States Auto Shipping Inc· Sep 2, 2026
Dear K Duenez, We are deeply sorry to hear about the stress you are going through, but we want to assure you that you have posted this review on the wrong company profile. This charge was not made by our company, United States Auto Shipping. We have thoroughly searched our system, and we have absolutely no record of anyone under your name or your phone number (619-418-1199) ever booking a shipment or interacting with us. Furthermore, our company does not have a $207.00 charge structure, and we have never processed a payment for this specific amount. In the auto shipping industry, scammers frequently use confusing bank codes or fake business names to take unauthorized funds. It is highly likely you are the victim of a fraudulent charge from an unrelated entity, or your bank statement is showing a business with a similar name to ours. Because you mentioned bank codes with no phone reference, we strongly advise you to contact your bank immediately to dispute the $207.00 charge as fraud. Your bank can trace exactly who took the money and reverse it for you. If you believe a mistake has been made or if you have an official receipt showing our company details, please email us directly so we can help you look into it. We truly hope your bank resolves this and recovers your money quickly. Sincerely, The Management Team United States Auto Shipping Inc
Shaun thank you for working with us
By Online T.
They are a scam. Bait and switch company absolutely advise never to use. Honestly should be illegal what there doing
By Jonah M.
Great company to work, Jack was so professional the entire process.
By Amir Transport L.
Scam!! Scam!! scam!!!! They will lie to you and increase the price
By Happy C.
Response from United States Auto Shipping Inc· Sep 2, 2026
Hello "Happy Customer", We take accusations of this nature very seriously, but we have absolutely no record of any customer transaction or interaction under your profile name. We do not engage in price-switching practices, and we operate with full pricing transparency for all verified bookings. Because your review lacks any verifiable details such as an order number, shipment date, or vehicle details we are unable to locate you in our system to investigate your claim. If you are a genuine customer who has done business with United States Auto Shipping, please contact our management team directly at with your official booking reference number so we can look into this immediately. If we do not hear from you with legitimate proof of service, we will proceed with flagging this profile to Trustpilot for removal as a fraudulent review. Sincerely, The Management Team United States Auto Shipping
Jack was definitely determined to do the right thing on my first experience with car transportation from Ny to Florida and was the only truthful broker I dealt with in this process. As for the driver of Amir trans as of this review johan has done exactly what was required of him
By Daniel C.
