Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
552 reviews
uniteddomains.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.
uniteddomains.com (uniteddomains.com) has 552 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 52 reviews with 4 stars · Clear filters
Simple interface. Responsive customer service.
By Brock F.
Response from uniteddomains.com· Feb 27, 2019
Thank you for your feedback, Brock! We try to keep things simple, and I'm glad you had a smooth eperience with our services. Best regards, Travis at UD
Wish you offered more aggressive pricing for multi year renewal and privacy share. Other wise good efficiency user interface and process.
By cfriedman2000
Response from uniteddomains.com· Feb 22, 2019
Thanks for sharing your comments with us! We do strive to make our prices as competitive as possible, which is why we offer discounted multi-year domain registrations, and we back up every registration with quality service that's known industry-wide. We'll take your notes to heart as we strive to improve our services in the coming year. We appreciate the feedback! Best regards, Travis at UD
I just started using this service. However; its seems promising
By Ikechukwu O.
Response from uniteddomains.com· Feb 11, 2019
We'll work our hardest to provide you with a domain registration service that both meets and exceeds your expectations, Ikechukwu. In the meantime, thank you for giving us a try! Best regards, Travis at UD
Does not let you input payment method when renewing a domain. Once you click on continue check out, it just says purchase completed and charge you on the old credit card on the profile.
By aa
Response from uniteddomains.com· Nov 14, 2018
Thank you for your feedback! At the bottom of our order review page, there is an area for customers edit their payment details before completing their purchase, if necessary. I'm sorry to hear that this option was not clearer. I can also assure you that the charge does not occur until a short while after the order is placed, and that your new card was the one that was charged for this order; the hold placed on the old card should clear soon if it hasn't already. I hope this explanation is helpful, but if we can assist you with anything else, please don't hesitate to contact us directly at [email protected]. Thank you again! Best regards, Travis at UD
I had some trouble understanding my domain address as it showed up differently at confirmation than during the whole registration & sign up process so I became confused as I am not a tech person I also had some payment snafu , some how the site charged twice... BUT then when I entered the chat & used emails to try to clear the confusions, I was attended to right away & my problems were resolved! This is very helpful and makes a he difference as a paying customer. thank you
By Sarah
Response from uniteddomains.com· Oct 25, 2018
Thanks for sharing your thoughts with us, Sarah! I'm very happy to hear our support staff was able to assist you with both your questions. Even with our emphasis on simple domain management, there are some topics that can be a little tricky, so we ensure our support team is at the ready to resolve any questions our customers have. If there's anything else we can help you with, please let us know at [email protected]. Thank you again! Best regards, Travis at UD
very easy on the applications but I am not that quite comfortable with you sending response via postmails, as it takes quite some time
By SUKOR H.
Response from uniteddomains.com· Oct 22, 2018
Thank you for your positive feedback, Sukor. Our policy is not to contact customers via postal mail, so we're unsure what type of communications you may be referring to here. If you'd like to contact out customer support team at [email protected] we would be happy to help. Thank you again! Best regards, Travis at UD
Expensive for new domain roots.
By Stephan C.
Response from uniteddomains.com· Sep 14, 2018
Hello Stephan, and thank you for your feedback! We price our domains as competitively as we can as a smaller domain registrar. Our prices also allow us to offer a range of free features standard for all of our customers, instead of nickel-and-diming for access for those features. I hope this is helpful, and encourage you to write to [email protected] if you have any questions at all. Thanks again! Best, Travis at UD
Smooth and fast
By Jorgen in S.
Response from uniteddomains.com· Aug 30, 2018
Thank you, Jorgen! Best regards, Travis at UD
