UNIT 1Reviews of unit1gear.com

Helpful when needed. Polite and courteous communication and promptly responding.

Fast delivery, safe and strong packaging, complete delivery.

Helmet is easy to pair and use. Visibility is excellent and it has already protected my head in a minor crash.

Sells amazing high quality Helmets ~ Safety Firtst 💜

I can’t say enough great things about Unit 1 and their incredible customer experience. I recently had a zipper issue with my Torch Backpack, and their team went above and beyond to make it right. The replacement process was smooth, quick, and completely stress-free. A special thank you to Ana, who was exceptionally gracious, patient, and genuinely helpful on the phone—she made the entire experience feel effortless and truly cared about resolving my issue. As for the gear itself, the Torch Backpack is outstanding. The build quality is top-notch, and you can tell a lot of thought went into the design. The pocket layout is incredibly practical, everything is easy to access, and it’s extremely comfortable to wear. Whether I’m traveling, commuting through the city, or even making a quick grocery run, it fits seamlessly into my daily routine. One of my favorite features is the integrated lighting system—I use it all the time. Living in Chicago, where the weather can be unpredictable, I’ve put this gear through its paces, and it has held up amazingly well. I also own one of their helmets, and it’s just as impressive. Unit 1 clearly prioritizes both safety and thoughtful design, which is rare to find at this level. I’m already looking forward to purchasing more of their gear as soon as new products are released. If you’re considering Unit 1, don’t hesitate—you’re getting premium quality backed by truly exceptional customer service. They’ve earned my 100% positive recommendation.

It is the best

Quick delivery of a great helmet

Purchased a Unit 1 Faro, and the control of signals to mount on the handle bar. Superb quality, ultra easy to use app, and most importantly of all fantastic customer service to help me through any issue I had. Well done, highly recommended.