IlGreat customer service
I had an issue with tightening system but they were very quick to respond and sort the problem out
By Nigel K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At UNIT 1, we're on a mission to become the world's leading smart helmet and urban mobility accessories company, designing beautiful, tech-enabled products that will save lives, and that people will love to wear. Join us in our quest to bring design, safety, and innovation to every rider in the world.
UNIT 1 (unit1gear.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
282 approved reviews, newest moderated first
I had an issue with tightening system but they were very quick to respond and sort the problem out
By Nigel K.
Unit1gear helps me to fell much more secure on the street with every ride, blinkers and brakelights works perfect even thru daylight
By Siebertklant
Good products and great customer service.
By Richard P.
Top class service and excellent helmets best of the best for build and comfort ⭐️⭐️⭐️⭐️⭐️
By Jayson W.
The light is functionarx great and do his job. Now I can blink ....
By Modrock
Purchased an Aura helmet and turn signal remote. Had problems with the remote and Unit1 replaced it. Great riding gear.
By Dan
J’aimerais recevoir toute publication de votre part en français s’il vous plaît. Merci
By Guy S.
Habe mir vor kurzem Unit 1 Neo gekauft und bin damit sehr zufrieden
By Cem Devrim C.