Service is good
Ordered something that was on back order and shipped it to me once it arrived. Would order from again
By Tom
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
208 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique Truck Equipment is listed under Auto Parts & Wheels in Grand Rapids, MI.
Unique Truck Equipment (uniquetruck.com) has 208 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
208 approved reviews, newest moderated first
Ordered something that was on back order and shipped it to me once it arrived. Would order from again
By Tom
Liked the product very much
By David
No hassle great customer service and responsive to emails
By Darrin
Response from Unique Truck Equipment· Jun 13, 2016
Great customer service is what we strive for. Glad to see you were happy with our responsiveness. -R. DeWard
I didn't expect my rachet for at least a week or two but it came in way earlier than expected. Will buy again
By Tnkdawg
Response from Unique Truck Equipment· Jun 13, 2016
We love it when we exceed customers expectations. Hope to hear from you again soon. R. DeWard
I have always had great service when ordering tools and supplies from Unique. They have been very helpful with researching special applications to make sure I had the correct parts. Great company!
By Steve
Response from Unique Truck Equipment· Jun 7, 2016
Thank you Steve for the kind words and recognition. It appears we achieved our goal to serve at a high level. -Ryan DeWard
Very good people to work with would do it again
By Scott
Response from Unique Truck Equipment· Jun 7, 2016
Thank you Scott, we appreciate your comments and hope to serve you again soon. -Ryan DeWard
Placed online order late at night and had live person call next day and review order to find I made a mistake and he got me exactly what I needed. The shipping was only bad experience of my transaction but Unique Truck Equipment can't be held responsible for FedEx screw ups.
By Eric
Response from Unique Truck Equipment· Jun 7, 2016
Eric, we are happy that we were able to correct the order before it became a problem. It is always nice to know there are real people behind the nameless and faceless internet. We hope to have the opportunity to serve you again soon. -Ryan DeWard
I am looking to use these jack stands for my bus.
By JOHN
Response from Unique Truck Equipment· Jun 7, 2016
Thanks for the positive review John. Let us know if we can help you again soon. Ryan D.