She was great and I love her help…
She was great and I love her help please keep her around she's great with people they understand.
By Leonora S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
She was great and I love her help please keep her around she's great with people they understand.
By Leonora S.
Cordelia has been a great help. She has done all things needed to get my scooter. She has been very supportive and helpful
By Charlotte W.
My advocate is Crystal and she has done for me more for me than my insurance company,my doctors and my family. She helped me get a walker and she helped me get bills paid and she helped me with getting the best health insurance. I hope she will always be there for me.
By Kimveli R.
Rene is a very professional, helpful, and caring advocate. She patiently listens and understands my situation and all that is going on in my life, and has come through with good contacts to deal with a number of issues I am dealing with. I would sum it up by saying on highly recommend her and it is a very good relationship.
By michael Y.
Monnae has been great & calls me with updates.
By Matthew K.
keren was very helpful she stayed on the phone me me unltil she contacted some one w carestar and folllows up on me very dependable woman
By cheryl
Andrea is very into helping with all of my needs. She has checked up on me on a regular basis even just to hear how I am doing. Couldn't have received a better program. Thanks
By James
Donald is so great he is a great help to me and others
By Kenneth J.