Isabella was totally amazing
Isabella was totally amazing. To me she went above and beyond to solve my problem.
By Doris E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
Isabella was totally amazing. To me she went above and beyond to solve my problem.
By Doris E.
Christine Very polite and professional person who really cares about her patients Very understanding and she touched my heart ❤️ 1,000 kudos to her and the company 👏 sincerely Mr Pete Rivas from Wichita Falls Texas 76306
By Pete R.
Amanda has been wonderful. Her professional support for the last 1.5 years has helped me cope with medical care and her professional knowledge and assistance alleviated my intense confusion with billing concerns. Thank you so much.
By Jan M.
LeKeisha is very helpful, professional, knowledgeable and empathetic. I really like and appreciate the information and willingness to help me and family.
By Celeste
I like Samantha! We are just beginning and it is a process to get me situated but I’m confident we will work together to achieve the goal.
By Tracey W.
She is Right on Time and Very Dedicated and Committed to Helping Me and She’s Has a Delightful Personality
By Peggy R.
Caring,kindness and focus on my concerns and well-being with follow up and encouragement She is wonderful and dedicated.
By Katrina C.
she is a very nice person and I thank her for her help
By Batina P.