No talk
No talk, just text. Bad attitude
By Martin M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
547 approved reviews, newest moderated first
No talk, just text. Bad attitude
By Martin M.
Thank you Heidi for speaking slowly… it really does help.
By Donald C.
Love my advocate Arielle she's helpful, and caring, this company was recommended to me and although I'm still waiting for some things to happen they have definitely eased a lot of my stress, and I'm praying that before it's over all my needs will be met.
By Phyllis A.
Lekeisha is doing a great job
By Dawg Rose L.
Ms Miller has been very helpful. She was able to get me answers that I was not able to. She was very kind and understanding
By Linda S.
Nicolas is a very nice person. She help us
By Lissette A.
I have a very good patient advocate who has been absolutely amazing she cares and it shows, her name is Amanda Ledwich CMA lead patient advocate she calls me regularly to check on how I’m doing she keeps me updated she got me from sleeping in my care to living at an independent living home. She deserves all the praise and a raise.
By Sarah W.
Marlene is Awesome !!! I'm so happy with her. She's helping me and my daughters get some much needed clothes. I've struggled with how to get clothes and feed us for several years. Marlene is easy to talk to and really listens . I wish I knew of this service sooner. God Bless her.
By Christina Van G.