Prompt on the weekend
I emailed on a weekend and got prompt responses. I was able to get my issue resolved easily
By Shabaka M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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663 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Uncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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I emailed on a weekend and got prompt responses. I was able to get my issue resolved easily
By Shabaka M.
Support really helpful in solving an awkward shipping problem. Thanks!
By Sergey S.
I recently ordered two of the Turtle Pond Hanging Bird Baths from Uncommon Goods. When they arrived they were shattered. I immediately called customer service and they were not only helpful but very gracious about replacing the items. I was so happy when the replaced bird baths arrived safely and all in one piece! They are adorable and will be a nice accent to my outdoor space. Thank you Uncommon Goods for having such a great return policy and for the outstanding customer service you provided.
By Terri
Helpful, quick
By Frank B.
Renee was so sweet & so efficient. She got my order of 3 different scarves to 3 different areas & it was perfect
By Mary P.
The product I ordered was of excellent quality. I had a special request with the order and customer service was the best, most responsive and helpful I have ever experienced. Also, the product arrived earlier than expected. I would not hesitate to order from UncommonGoods again. Highly recommend their products and service.
By Mary
The merchandise I ordered arrived damaged. The associate handled my issue in a very timely manner. She was very nice and professional.
By Wendy H.
Item arrived broken. Your staff immediately shipped replacement.
By first T.