Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
73 reviews
UnbankedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's Your CurrencyWe are the financial institution that provides transformative products and services because we believe that financial access and control is a fundamental human right, best enabled with blockchain.
Unbanked (unbanked.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
73 approved reviews, newest moderated first
The Litecoin Team was incredible. They responded right away, their patience was never ending and they solved my problem right away.
By Pam S.
Response from Unbanked· Nov 24, 2021
Thank you so much for your feedback on the Litecoin Card partner program, we are always happy to help!
Really great and reliable service!
By Mister R.
Response from Unbanked· Nov 23, 2021
Reliability is obviously very important to us so we really appreciate that, thank you Don't forget to check out our rewards program – at 6.38% rewards on card spend, with no cap, it's hard to beat! More details here: https://unbanked.com/rewards/cards/
I’m using the litecoin card service they offer and wow support is out of this world. Within a matter of hours I recieved an answer with a solution and with very friendly support. I was actually quite impressed. Compared to Binance and coinbase support this is an A++. In a realm where the community is the drive, they sure have there focus on the correct aspects. Trust and feel comfortable with them from a few days of use more than years of other centralized services Iv used. Will recommend.
By Yud K.
Response from Unbanked· Nov 23, 2021
Thank you so much for your thoughtful of you, we are very glad that we were able to assist you! Customer support is one of our highest priorities and we work very hard to make sure that our users are happy.
Spoke to the team and management and the issue I have I believe will be resolved....
By Merts
Response from Unbanked· Nov 23, 2021
We also believe in a new future for banking! And I am very glad that we were able to resolve the issue you had. Just a reminder – you can use your referral code to recommend Unbanked to other users once you have an account, and you are both eligible for rewards if the person you refer signs up and deposits. More details including specific requirements here: https://unbanked.com/invite-your-friends-and-earn-10-per-referral/
Pretty sure most reviews are fake, since I use (try to use) this service and their card for over a year, back when they were called "GetBlockCard" service. Their card never works, the balance on the account melts for no reason, I deposited 1000 and now it's about 730. They also charge monthly fees, opposite to what all other crypto companies do (credit you with nice ROI % for all your balance). Just use a different service if you want to avoid a headache.
By Dima
Response from Unbanked· Nov 23, 2021
Thank you for your feedback, we sincerely apologize for any confusion – our company underwent a name change from Ternio to Unbanked this year, and we sent out correspondence to all users and press at the time to notify everyone about the change. Our new name is a better reflection of the services we offer and our vision for the future of banking, and our commitment to our products and users has remained the same. With the card account, your balance remains in crypto, so it will change with the market value. Also, through our rewards program, users can earn 6.38% rewards on card spend, with no cap. More details here: https://unbanked.com/rewards/cards/
Greetings, dear Readers. I have used the service since it was still called GetBlockCard for over a year. Never had a problem with my debit card or bank account. Regularly topped up my account and bought bitcoins without delay. In the wake of being branded Unbanked, problems arose, and then: If you buy bitcoin, your purchase is credited the next day. If you fund your account from a bank account, you must wait 7 days until the deposit is cleared. The current situation is that on October 27, I ordered bitcoins for $ 2,000, but the order has not yet been executed, even though it appears to be executed in the statement. Customer service stated on October 27 that they would solve my problem. The support representative Wesley consistently tells me there are meetings for my question and the engineers are working on solving it, but there is no indication of a timeframe. It is a surprise to me that Unbanked has been unable to fulfill my bitcoin order for a week. When I requested the cancellation of the bitcoin purchase and to have the money sent to a bank account, I was also refused. To avoid losing their money, I ask those who read this review to refrain from working with Unbanked until my current situation is resolved. Readers, I will keep you updated about my current situation. P.S. Nov05 Order has been executed.
By Alan B.
Response from Unbanked· Nov 4, 2021
We are terribly sorry for any trouble and inconvenience. Crypto purchases do have a 24 hour to 48 hour window for completion. Unfortunately it isn't instant at this time. Regarding bank deposits. For security purposes, all bank deposits are held for 5 business days before being released to your account for spending. We are looking to shorten this time frame in the future. Regarding your last crypto purchase. Our sincerest apologies for this frustrating inconvenience. Each and every customer and their satisfaction is our priority. Our engineers are diligently working on this delayed crypto purchase. We will contact you as soon as a resolution is reached. Thank you for your patience through this. We will be in touch soon.
ouvrir un compte bancaire pour avoir les meilleurs produits
By ahmed H.
Best campany
By Collins K.
