Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
190 reviews
UnaliWearSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site
UnaliWear (unaliwear.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
190 approved reviews, newest moderated first
Joseph was patient, knowledgeable, and solved my issues. Unaliwear should be proud to have Joseph as a member of the team.
By Sy
Response from UnaliWear· Dec 10, 2024
Thank you for you kind and thoughtful review. All the best and stay well and safe.
The call was conducted very respectfully. He addressed every question and made sure that I understood each procedure.
By Diana
Response from UnaliWear· Dec 6, 2024
Thank you for your kind and thoughtful review. We look forward to you have a great ongoing experience with our company and your Kanega Watch.
Service department was great when l had a problem, they resolved it promptly. I feel much more secure since l have been wearing my Kanega watch. L would recommend it for any senior person living alone.
By Barbara
Response from UnaliWear· Dec 4, 2024
Thank you for your kind and thoughtful review. All the best and stay well and safe.
Because there were difficulties making the purchase with my credit cards, Rich and i were very patient in resolving the problem. It took a while, but it finally got done. He was very nice, kind and of course helpful.
By Paula
Response from UnaliWear· Dec 3, 2024
Thank you for your thoughtful review. We look forward to you continuing to have a great experience with your watch and our company. All the best and stay well and safe.
The customer service is outstanding. Prompt and knowledgeable response to issues.
By Betty
Response from UnaliWear· Nov 30, 2024
Thank you for your kind review. All the best and stay well and safe.
Absolutely awesome company to work with! Someone actually answers the phone in 3-5 rings. And yes we can understand their dialect.
By Harry
The personal attention from my sales representative he answered all my questions and allowed me time to look at other options he gave me his direct phone number to call if I had any more questions. I had made my decision and I called him personally and he walked me through the sales process. And went into details about the shipping process. He was a great help with my decision to buy this watch
By Douglas
Response from UnaliWear· Nov 27, 2024
Thank you for your kind and thoughtful response. We look forward to you having a great experience with your watch and our company. All the best and stay well and safe.
I received quick and helpful responses when it was needed. UnaliWear employees were always pleasant and courteous.
By Isabel K.
