UMZUReviews of umzu.com

This company is a scam and a terrible place to work, they also have problems getting the stuff they need to ship anything out, and it's behind constantly with shipping problems. They treat employees like trash and disrespect them. Steer clear of their products too, they are not what they seem.

Great product but logistics are terrible at this company. Product takes an average of 3 weeks to get to it destination.

I have never had any negative issues with their customer service nor their products, and was actually shocked to see the reviews on here. Some products I use are: Morning Miracle, Daily B Complex, Cortigon, Muchana, Choline, Zoo Poo Morning Miracle was for me the more powerful. My gosh does it work!! When I got laid off and didnt expelled as much energy I stopped because I had too much energy. Daily B Complex is just enough boost to get me at the level I need to be. Given the allotted time to work, for me, these products have always given me their intended results. Regarding their website and not being able to figure out how to use your loyalty points, or find how to change, cancel, postpone your subscription... I didnt have a hard time finding any of that because I've have to do most if not all of that, and it was simple. I do feel that it's harder to maneuver the website on the phone versus a laptop.

This company is extremely deceptive. I have purchased many of their products over the years, and none of them have worked. Most recently, I bought ZuPoo for my son, but it has done absolutely nothing for him. His stomach is still bloated, and he is not experiencing the results they claimed he would. It’s ridiculous to charge so much for a product that doesn’t work. It feels like they’re just bottling anything to make money. There is no progress whatsoever after using it. This is one of the most dishonest companies I’ve ever ordered from. On top of that, I was subscribed and charged a certain month, But this force me to go in and cancel everything. Because there is NO RESULT This has been a frustrating experience for a product that simply does not work.

I have been waiting for two weeks for an order. I was told it would arrive three days ago. I have reached out to the company email 4 times. They responded once. The tracking number they provided from day one never worked. I am trying to get a refund for a product I never received. Do not order from this company.

I’ve ordered package to try! Umzu sent me a message saying we’ve created you an account and are sending you more products The same package the package was enough for three months supply they’ve stollen over $483 dollars from me I’ve now gotta cancel my card because the account they set up doesn’t allow me access even after setting up a password so I can cancel from the website. BOGUS thieves. And the product is TRASH!

Products can be dangerous for some. Doctor ordered me to stop taking REDWOOD because of dangerous cumulative side effects. Company is trying to weasel out of refund for dangerous products. The sent me a form letter when I asked for help.

BUYER BEWARE. My husband has been a long time Umzu customer. Loyalty program, subscription and all. I find myself recurrently having to try to contact Umzu support, because he is too busy to do so working 6 days a week. Umzu, you are the bane of my existence. The website is clearly difficult on PURPOSE. Loyalty points are impossible to find and apply, want a return or a refund or to make a change to your order? Well, SOL. I have spent HOURS, week after week, trying to make headway. I think in 3 years I have been able to get a representative on the phone once. They don’t even list a help number to call. “Ohh email or text us!!” Never to be heard from. This company is fraudulent of that I have no doubt. BUYER BEWARE.