Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Ultimate Mats (ultimatemats.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
451 approved reviews, newest moderated first
The new carpet mats are great and are a wonderful addition to our company brand!!
By Terry
Response from Ultimate Mats· Feb 10, 2026
Thank you for the feedback. We’re glad to hear the new Ultimate HD Custom Logo Mats have been a great fit and a strong addition to your company’s brand. We appreciate your continued trust in our products.
Great customer service.
By Diane N.
Sandra Grant should be commended for her excellent customer service inclusive of interpersonal, but professional, communications and real-time updates of the purchase-to-delivery process.
By AM
Response from Ultimate Mats· Feb 10, 2026
Thank you for taking the time to share this feedback. We agree—Sandra Grant consistently provides excellent customer service, combining professionalism, clear communication, and timely updates throughout the order process. We appreciate you recognizing her efforts.
Highly recommended. Quality product at a great price.
By Dawn
Response from Ultimate Mats· Feb 4, 2026
Thank you for recommending our Super Berber Custom Logo Entrance Mat! We’re glad the quality and price hit the mark. Thanks again for choosing Ultimate Mats—if you need anything else, we’re here to help.
Easy to communicate with them, David was quick to get me a proof and made changes promptly. Purchase process was easy and the mat came quickly and looks and works great.
By Grace
Response from Ultimate Mats· Jan 31, 2026
Thank you for the great review! We’re glad everything was smooth from start to finish — from getting your proof updated quickly to an easy purchase process and fast delivery. Even better to hear the WaterHog Inlay II Logo Mat looks great and is working well for you. We really appreciate your business and hope to work with you again on your next mat order!
I was referred to Ultimate Mats by WaterHog because they provide custom sizing. Very good customer service by answering all my questions about custom measurements and follow up once the mats arrived. Easy to roll out and put in place. They are perfect. My Montana mudroom looks SO good now.
By MP
Response from Ultimate Mats· Jan 26, 2026
Thank you so much for the kind words—and for coming to us through WaterHog! We’re thrilled the custom sizing worked out and that our team could answer all your measurement questions and follow up after delivery. Glad to hear the mats were easy to roll out and that they’re a perfect fit—your Montana mudroom sounds fantastic. If you ever need another custom size or a different style, we’re here to help.
The mat is well made & fits nicely in the hallway. Great customer service
By Wendy Z. S.
Response from Ultimate Mats· Jan 22, 2026
Thank you for the review! We’re glad your WaterHog Fashion Diamond entrance mat is well made and fits perfectly in the hallway. Appreciate the shout-out for our customer service—here if you need anything else.
Responded right away and kept in contact throughout the entire process from order to delivery. Also, the quality is perfection.
By Brittany
Response from Ultimate Mats· Jan 22, 2026
Thank you for the great feedback. We’re glad our team responded quickly, kept you updated from order to delivery, and delivered the level of quality with the WaterHog Inlay II Logo Mat you were looking for. If you need anything on your next Logo mat project—sizes, timelines, or recommendations—we’re here to help.
