1 class
Very easy to work with 1 class company
By Joe S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
88 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.
Ulamps (ulamps.com) has 88 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
88 approved reviews, newest moderated first
Very easy to work with 1 class company
By Joe S.
Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Chany went above and beyond what was expected, they even came up with scenarios for my electrician to troubleshoot. In the end we determined that the Iotty smart switch had to have a dimmer module installed for proper function.
By Shawn K.
We got what we wanted at a fair price!
By Targa
I've purchased a few different lights from Ulamps, including two chandeliers and multiples sconce lights. The products are great and the builds are solid. They are easy to work with and customer service responds quickly. I highly recommend them.
By ProArtist
The lamps took longer to arrive than projected. After I had them installed, the electrician advised that they should have come with a carabiner due to their weight to be safely installed. I reached out to the company to inquire about this, but never received a response.
By Jay B.
Response from Ulamps· Oct 11, 2025
We apologize, but since the crystal is handmade to order by RH's supplier, shipping is slower. However, I checked our emails and did not see any request for a replacement carabiner. You can review our previous correspondence—we respond to all emails within hours.
Fixture is beautiful, small discount and arrived on time. Thank you.
By Joan B.
Best decision ever! I love this fixture and at the pricepoint, I was nervous ordering online, but I verified the company credentials and ordered and it’s the best piece in my new house. It was shipped well and it’s extremely heavy duty and solidly built. Buy this piece, You won’t regret it!
By Consumer
Love my light fixture!!!
By S.W.