Although the product was damaged the…
Although the product was damaged the customer service was excellent.
By Thomas G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (uk.osmo-official.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 74 reviews with 5 stars · Clear filters
Although the product was damaged the customer service was excellent.
By Thomas G.
You responded to me very quickly. It is all about timing and how you communicate with the customers. I really like your customer service culture.
By Jay
I’ll give you 4 stars because you replied to my email first a return within 24 hours. Now I’m waiting for a response & return directions. Margaret Jacob 775-742-1403
By customerMargaret J.
Timely response.
By PETER J L.
Prompt reply to query raised
By Mr Henry R.
The product I purchased did not meet my expectations. I therefore used the right of withdrawal and received excellent assistance from customer service
By Martin G.
Risposta pronta , soddisfacente ed esauriente.
By Gian Mario C.
Quick and friendly help
By Michael L.