Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
UcraftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
606 approved reviews, newest moderated first
Ucraft is awesome not only in its simple-to use functions but also because craft members are always ready to answer your questions through chat-bot. I am very happy that I found this service, and I also recommend this system to anyone who wants to create simple, but quality website.
By hyuck jae P.
Great experience and awesome support.
By fbarbozac
easy to use and wonderful agents that stand by to help you if you need it
By customer
Excellent outils pour une utilisation simple et rapide. Le site est bien conçu pour réussir à être autonome. Son service par tchat avec Ines sont très réactifs pour vous aider si besoin. Je recommande Ucraft !
By David
Terrible website builder! The free templates are EXTREMELY limited: you can only change the text and the images, nothing else. Any other changes, you must upgrade to a paid plan. I then decided to sign up for the free 14-day trial, thinking that if I liked it I would opt for a paid plan, but still ran into issues: the interface is not very intuitive, despite I've built many drag-and-drop websites both personally and professionally (Weebly, Wix, Squarespace), and the controls are very limited. For instance, you cannot change the placement of the site title in the page header: it's either top of page, centered, or bottom of page. I had an image with mountains and needed to slightly adjust the placement but couldn't. Also, I wanted to use a video header, and the interface asked for a "mobile image" (since video headers don't work on mobile). Ok, so I uploaded one...and the still image is what came up first on my DESKTOP site, THEN switched to the video header. NOT the effect I wanted! There was no control anywhere to fix this. Overall, I wasted an entire six hours or more trying to get this site to work, until I finally gave up and went back to Wix. At least Wix has plenty of user controls that work properly and an interface that lets you accomplish what you need to do. Never again, Ucraft.
By Disgusted C.
Response from Ucraft· Jun 18, 2018
Dear customer, Thank you for taking the time to share your thoughts about Ucraft! We are always listening to our users’ feedback and we are sorry to hear you are unhappy about the service we provide. Actually you can control the Title Element placement on your block with the help of black margin controllers or by adding a Divider Element and adjusting the distances. What about the video background, the videos are powered by YouTube so before the video background fully loads, video thumbnails are shown for several seconds, generally the load time is not even noticeable. The thumbnails also appear on mobile view, that's why we offer an option of manually uploading a specific image as a thumbnail. As you have uploaded rather contrasting image, the load time became obvious. However I'll make sure to pass your feedback forward to our team. Feel free contact us for further questions or in case you have any suggestions on improving your user experience. Regards, Sophie from Ucraft Customer Support Team
Very easy to use and great logo!
By Shannon B.
Honestly for being free it does an amazing job for a landing page
By customer
incredibly complicated to make anything on this website
By fawk Q.
