Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
UcraftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
606 approved reviews, newest moderated first
I used ucraft as a sales page for a digital product. It was easy to use and setup and when I needed help, customer service was right there to response quickly - even on a Saturday morning. Highly recommend this product. Easy to use platform and EXCELLENT customer service
By Cheryl
Response from Ucraft· Sep 10, 2019
You’re the best, Cheryl. Thank you for sharing such a positive experience. It means the world to us 😍✌️
Outrageously committed and responsive customer support and a very good product. 5 stars for these guys all the way!
By Andrija K.
Response from Ucraft· Sep 10, 2019
Hey there, Ines here from Ucraft. Thanks for the awesome review, Andrija! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 👩💻 👨💻 Cheers!
Excellent website builder, excellent customer service too. I have used a bunch of website builders like Squarespace etc - Ucraft is the best I have found
By Paul
Response from Ucraft· May 21, 2019
Hey Paul, Glad you've made your choice! Keep up the good work 😍 Cheers, Lena
I had help from Nina and although I must seem like the least tech saavy personin the world, she was extremely patient as well as helpful. I find that a lot of reps do not have this level of patience and she never once made me feel stupid. Had a number of difficulties (not that it's hard to use at all, I just don't know much) and she was always patient. For that reason alone, Ucraft is worth using. Very glad I found it.
By Judi
Response from Ucraft· Sep 10, 2019
Thank you so much for your kind words, Judi. We really appreciate you taking the time out to share your experience with us—and we agree, Nina is truly a gem to have on our team! Best, Ines.
The Most intuitive way to make a website. Period. Everything is extremely well thought out and I love that you can make design presets, custom blocks and color palettes to use throughout the website. The animations, artwork and layout takes the hassle away from spending countless hours perfecting everything. Highly recommend it to one and all!
By Shlok J.
Response from Ucraft· Apr 16, 2019
Wow, thanks for such a great feedback, Shlok! Just checked your Strategy Heaven website, looks awesome. Keep up the good work 🤩 Best, Lena
Can't say for sure yet if my issues have been fixed, but Nina was a great help in getting me this far.... She deserves a raise....
By Phil
Response from Ucraft· Apr 16, 2019
Hi Phil, Thanks for your feedback, feel free to let us know if you need further assistance with your case 👩🏻💻 Cheers, Lena
I'm one of the most difficult to handle customers there is. I know this because of how many salespeople give up after my countless inquiries. UCraft support has provided me with concise answers and they always reply quickly. The only thing I was dissatisfied with was there password protect feature, which asks users for a password for every page. This however isn't a problem for the 99% of users that weren't trying to use it for a different purpose than what it was created for. Every single other thing I've inquired about had some type of solution that didn't force me to compromise. UCraft is the way to go if you're looking for a versatile but extremely easy to use website creator. I've yet to see any website builder who provides the same ease of use at even close to the same price. Shopify is as easy to use (for the most part), but their support is miles behind, most likely due to the drop shipping fad allowing them to do w.e. they want with small customers. Shopify does have more plugins, but there's so many repetitive and useless plugins you end up wasting your time and website functionality with. Honestly the free trial with no credit card information, and free landing page, speak for itself.
By Rahul
Response from Ucraft· Sep 10, 2019
Hey Rahul. Thanks for leaving us such a wonderful review. 😍 We are thrilled that you loved your experience; our customer support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 😎 Thanks again for your kind words! Warmly, Ines.
We love UC!!!!!!
By Razmik S.
Response from Ucraft· Sep 10, 2019
We love you back, Razmik 🤗 The Ucraft team
