Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
UcraftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
606 approved reviews, newest moderated first
I am very happy with UCRAFT. The service is great and the customer support excellent. Highly recommended!
By Maria M.
Response from Ucraft· Jul 13, 2021
Thank you so much, Maria! We look forward to seeing you again soon. ❤️
Ucraft support is great, they are fast and they help you in real time.
By Abris T.
Response from Ucraft· Jul 13, 2021
Thank you very much! 🤗
I honestly can't recommend Ucraft enough - I'm generally completely baffled by what I need to do to get my website up and running, but the live chat support is always there to help me and put up with any silly & basic questions I have. They are very friendly and patient, and the tool to build a website to start with was great too. So far, I've managed to overcome any hurdles I have faced - thank you Ucraft team!
By Louise H.
Response from Ucraft· Jul 13, 2021
Dear Louise, the team here at Ucraft is thrilled to receive such a great review, thank you! 🤗 Don't hesitate to contact us 24/7, we'll always be happy to assist you.
Honestly always fixing it
By Gabriele B.
Response from Ucraft· Jul 13, 2021
That's when excellent customers and talented techies collab. 🦾 Always at your service, Gabriele!
AMAZING Everything I want out of a website building sight!!! Awesome support and functional features :)
By Kirah Love B.
Response from Ucraft· Jul 13, 2021
We really appreciate your review! Don't hesitate to contact us in case anything comes up. 🙌
ecommerce part has limited functionality even in pro shop. it's definitely needs improvements.
By customer
Using the right platform to build a new website is very important especially if you are not technical at all and are just taking the challenge. In my experience SUPPORT live when you need it makes Ucraft unbeatable. They will explain step by step what to do but if you are like me, hopeless, they ask you to log them in and they just do it for you. I don't think I ever came across such exceptional SUPPORT and this is not once, it's hours of support while building and upgrading my two websites. Thanks and will definitely recommend you as TOP CHOICE!
By Chris C.
Response from Ucraft· Dec 7, 2020
Hey Chris, Thanks for being a part of Ucraft family and best of luck in real estate 🙌 Cheers, Lena Head @ Ucraft Customer Success Team
In fact, service is not good for e-commerce. Google PageSpeed Insights tool giving to simple and pretty much small web page 12 points for mobile and 29 points for desktop. Any SEO tactic will not improve ranking of page created on Ucraft. 4 days I cannot get reply to my request to cancel subscription and return my money back because reply from support means that they are not able to fix their bug. As a conclusion. Sooner I tested several pages created on different platforms: WooCommerce, Shopify and Squarespace. Ranking of pages in the same Google tool gave me from 70 to 95 for mobile and from 90 to 99 for desktop. It is better to invest more and do not have a headache with SEO. Unfortunately, I cannot reply but just put it here: you have deleted all my data without any notice. Well done :(. And after that you notify me about the fact of refund. Anyway, hope my case will be helpful for your new customers from any sense.
By Andrey K.
Response from Ucraft· Dec 7, 2020
Hi Andrei, Thanks for bringing this up! We did have a minor technical issue on our end that had caused low page speed on your website which is already fixed. However, we've issued you a refund and cancelled the subscription per your request. Best, Lena Head @ Ucraft Customer Success Team
