Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
606 reviews
UcraftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
606 approved reviews, newest moderated first
für einen kostenlosen Plan übertrifft alles meine Erwartungen. Sehr empfehlenswert
By Ngoc Anh Thu V.
Response from Ucraft· Jul 13, 2021
Vielen Dank für die tolle Bewertung! Kommen Sie gerne zurück, um alle Funktionen von Ucraft auszuprobieren. 👏
smart help, fast to resolved problems
By Alain
Response from Ucraft· Jul 13, 2021
Thank you, Alain! 🤩
They do maintenance and upgrade, causing downtime without notifying you so you may send an email to your customer base... and your website is down unless you monitor manually. I asked many times to receive notifications.... but they don't care.
By Alexandre B.
Response from Ucraft· Jun 2, 2021
Hello, Alexandre! I am Karina from the Ucraft Customer Success team. First of all, let me apologize for the inconvenience this might have caused. Ucraft team usually notifies our users of any scheduled maintenance or downtime planned on the platform in advance. The current case was urgent local maintenance which was not expected and caused by a third-party service provider. We will make sure this doesn't happen again! In the future, you can always check all the incidents, uptime and downtime statistics here: https://status.ucraft.com. Please note, Ucraft overall SLA uptime is 99.96%. And as always, feel free to contact our chat support in case of any questions! Cheers! Karina Ucraft Customer Success Team
YOU ARE GRAT IN SUPPORTING
By eideh S.
Response from Ucraft· Jul 13, 2021
Thank you very much! 🤗
So very helpful. I needed help troubleshooting my domain and Vartan was so patient and helped me step by step as I navigated through. By far the best tech help I have ever received.
By Coach J.
Response from Ucraft· Jul 13, 2021
Thank you so much for your positive rating for your recent experience with our awesome teammates! ✨
Great staff, always available to help, even if you are just using the free plan. Ucraft is user-friendly too. Great to make a new website in no time!
By MD
Response from Ucraft· Jul 13, 2021
Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Ucraft! 🤩
The customer service is excellent. The website can do most things you want from it. And once you spend a little bit of time trying to understand how this drag and drop works (it's not that obvious) - Ucraft does most everything for you. What I think they should change is to make drag and drop more accessible - more like it is done in Canva. Where you have no limitations of how to get objects to be aligned with each other well - without spending too much time trying to figure that out. Their customer service is definitely making up for the shortcomings of the app itself :) I generally recommend. Much better than some of the competitors that I've tested.
By David
Helpful, Ucraft are honestly the best, I was previously using Shopify and I moved to Ucraft, Shopify doesn't help customers like myself, but Ucraft do! They are extremely patient and helpful. i highly recommend it.
By Moe Y.
Response from Ucraft· Jul 13, 2021
Thank you so much for this great review! We really appreciate your business and helping to share the word about Ucraft. 🙌
