Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,216 reviews
UblinsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop EyeglassesShop SunglassesExcellent quality prescription eyeglassesUblins established in 2019, our brand has been committed to providing high-quality eyewear products that combine functionality, style, and innovation. We believe that eyewear should not only enhance one's visual experience but also make a unique fashion statement.One of our key strengths lies in our wide range of eyewear collections, catering to various age groups and styles. From classic and sophisticated frames to bold and avant-garde designs, we offer a plethora of options to suit every individual's unique fashion sense. Whether you prefer vintage-inspired frames or modern, minimalist designs, our brand has something for everyone.Premium customer serviceOur brand also prides itself on its exceptional customer service. We believe that every customer deserves personalized attention and a seamless shopping experience. Our knowledgeable and friendly staff are always ready to assist customers in finding the perfect pair of eyewear that not only suits their needs but also complements their unique style.
Ublins (ublins.com) has 1,216 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,216 approved reviews, newest moderated first
Ublins has the best customer service and support when you have any questions or need anything replaced! They respond quickly and courteously every time. Even with an issue caused by an accidental breakage they were willing to send a replacement. They also have very stylish and fun frames. I now own two pairs, but I have two more I plan to buy soon! I highly recommend them.
By Jennifer S.
They made the process easy and clear. I ordered two pairs. They arrived today and I love them! I'll get more!
By Kae
I love my new glasses. I have a very heavy and complicated prescription that usually is costly. However, despite this, I found the price and quality of my glasses to be superior. A lot of care is put into the final product. The frames are unique and fun. Also, the customer service is thoughtful, attentive, and kind. Appreciate this brand!
By Miel A.
I love the glasses,the style, the quality, the selection. I'm very satisfied with my collection that compliments my warehouse. Speaking of compliments, everywhere I go I get very positive reactions to every pair comparing them to high end designer. I did receive a broken pair my last order and customer service responded and sent me 2 new pair. Thank you Ublins.
By Sharon F.
Hermosos buena calidad de las monturas y la fórmula quedó perfecta
By Maria M.
Love my new glasses, unusual frames, prescription is perfect. Super fast delivery and great value! Will definitely be ordering future glasses from Ublins
By Kit
I ordered the bat glasses as readers. Love them, comfortable and they even sent anti slip nose guards. However, I am afraid to try them, because I doubt I'd get them both on the right spots. #Ublins
By Corvette L.
Response from Ublins· Jun 27, 2026
Dear Customer, Thank you for posting this review. We thank every of our customers to give us their precious advice. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve any issue in a way that satisfies you. If there is any issue about the product, please feel free to email our customer service department([email protected]). We will get back to you in the shortest possible time.
Updated and upgraded review-Customer Service reached out and offered to remake the glasses and the replacement pair are excellent and the fields of vision are good. I appreciate that level of customer care. And they really do have quality frames with great styles. I ordered premium progressive lenses and the vision fields are way off. Have to wear them on the tip of my nose to see through the main distance rx.Waste of time and money. Also, I wanted to exchange a pair. They didn't want them back but they charged me an additional $30 for the replacement pair which is not a great exchange policy. I like the frames and CS tried, but the lens quality control is not there.
By DFS
Response from Ublins· Jun 27, 2026
Dear Customer, Thank you for posting this review. We thank every of our customers to give us their precious advice. But there might be some misunderstanding. In the email, you didn’t mention that the lenses have the issues. On the contrary, you said that they are excellent quality and the vision is good. Just one pair you do not like the style in person and would like to return for another pair. About this issue, we offered two solutions. We offer one time free exchange, but you selected the second solution we proposed; keep the current glasses, we charge $30 only processing fee to remake the new glasses and reship to you. If there is still something you are not satisfied with or if there are any issues with the product, please contact our customer service department([email protected]). We'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you.
