UblinsReviews of ublins.com

The left lense of my pair of glasses is blurry and not correct. I didn't open the package for quite a while after receiving it and didn't realize what was happening. The right lense is fine

Best glasses for the price. Everyone loves my frames. Im gonna keep coming back!

I finally received my new pair. The original pair was delivered to the wrong address. Yall made me a new pair. Thank you so many compliments.

Good quality and amazing prices. Shipping took a while but worth the wait

High quality, quick turnaround time and unique design glasses! All 3 pairs of my glasses are very durable, comfortable and fit perfectly. Highly recommend!

I ordered two pairs of glasses from Ublins: Order #400051503 (frames only) and Order #100013236 (complete eyeglasses with prescription lenses). Both orders were unusable due to defects caused by the company's errors. The frames from my first order were incompatible with standard prescription lens fitting, making them impossible to use as intended. The prescription lenses in my second order were manufactured incorrectly, rendering the glasses completely unwearable. I returned the merchandise and provided a tracking number per their request. The tracking number proves the merchandise was returned. It was hand delivered to their staff. I initiated a return and refund request. Despite numerous follow-up emails requesting confirmation of receipt, refund amount, and processing timeline, I have received inadequate responses and long delays. When I did hear back, I was told the company would "check with the warehouse again," but then received no further communication. I provided a 48-hour deadline for confirmation, which was ignored. I am now more than ten days into this process with no resolution. I have requested full refunds for both orders, including shipping costs, as both products were defective due to the company's errors. The lack of timely communication and failure to process a straightforward refund for their own mistakes has been extremely disappointing. I have been forced to pursue resolution through my credit card company. I would caution others to carefully consider whether they want to risk similar issues with defective products and poor customer service follow-through. I would definitely not recommend this company to anyone.

I never received the glasses I ordered on 9/3/25 and it took over a MONTH to receive my refund. I will never deal with this company (or Klarna) again and based on the experience I had, I wouldn't advise anyone else to either. The only upside is because I did use Klarna, I was only waiting for (and possibly losing) $37 as opposed to $150.

Love all my glasses from Ublins! I will continue to get more !