Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
Ubiqus On DemandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ubiqus On Demand was founded in 2003 in California as Verbal Ink. The company quickly established itself as one of the top transcribing companies in the U.S. by delivering a consistently high level of service on each project and building long-term client relationships based on mutual respect and trust.Verbal Ink was acquired in December 2016 by Ubiqus, a premier global language service provider with offices in eight countries. Since its founding in 1991, Ubiqus has adapted its services to meet the changing needs of the marketplace.In addition to document translation and transcription, Ubiqus also offers event interpretation, web localization, and innovative technologies that automate its core services.Ubiqus On Demand brings together the best of both worlds. By combining Verbal Ink’s self-service platform with the global reach and resources of Ubiqus, the company offers a high caliber of service with the personalized attention, flexibility and convenience clients expect.
Ubiqus On Demand (ubiqus.io) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
70 approved reviews, newest moderated first
Great customer service and prompt response. Accurate transcriptions as well as affordable and fair pricing
By Peter W.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Peter - Thank you for rating your experience with Verbal Ink's staff and the timeliness, accuracy, and affordability of our transcription services!
Always A+ service!!!
By Harold H.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Harold - Thank you very much for rating the quality of your experience with Verbal Ink!
fast, correct, and easy to work with
By Matthew R.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Matthew - Your feedback is greatly appreciated. Thank you!
A great resource for transcribing and translating films.
By JoAnne
Response from Ubiqus On Demand· Jun 12, 2019
Hi, JoAnne - We really appreciate your feedback on Verbal Ink's transcription and translation services! Thank you.
We had our company newsletter translated from English to Spanish. Armando Reif was my contact and he was on point with what we needed. What was very helpful was his explanation when we reflow the translation into our art. Was very well done. Thank you! Best, Rowenna Otazu Dr. Schulze's American Botanical Pharmacy
By Rowenna O.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Rowenna - Thank you very much for sharing the experience with having your newsletter translated from English to Spanish! A willingness to help definitely goes a long way, so thanks for letting us know about the extra care that you received from our staff. We value your business!
Verbal Ink provided a transcript quickly and accurately. Their customer service was the best.
By Deborah H.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Deborah - Thanks so much for letting us know what you like about Verbal Ink!
Always prompt and reliable. Very pleased with this company's work.
By MaryD
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Mary - Thank you for taking the time to rate the timeliness and reliability of our services! Your confidence in Verbal Ink is valuable.
Verbal Ink is timely and accurate with great customer service!
By Angie P.
Response from Ubiqus On Demand· Jun 12, 2019
Hi, Angie - Thanks for letting us know about your experience with our staff, as well as the accuracy and timeliness of our services. We appreciate your business!
